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EEC 2.5

Total questions: 7

Worksheet time: 2mins

Name
Class
Date
1.

What promotion will be released on Feb 8?

a)

Q1 Apple 6S Buy 1 Get 1 promo

b)

2019 Buy 2 Galaxy Watches and Save offer

c)

2019 Buy 1 Samsung Gear and Save offer

d)

Q1 Free Tablet promo

2.

How much can customers save on when buying a Samsung Galaxy Watch or Gear S3?

a)

$200

b)

$300

c)

$400

d)

$500

3.

What are the eligibility requirements to get the Buy 2 Galaxy Watch and Save promo?

a)

Purchase two of the eligible watches on EIP

b)

Add a new DIGITS line on a qualifying Data with paired DIGITS plan

c)

Use both watches with qualifying DIGITS plans

d)

Purchase devices on retail location

4.

What are important pointers regarding the passcodes? Select all that apply.

a)

Remove special instructions once passcode is updated

b)

Don't skip the passcode verification, send a one-time PIN only when needed

c)

Remind customer not to use personal identifiable info like birth date

d)

If you see Special Instructions indicating the BAN was assigned a random Passcode, offer to change it for the Billing Responsible Party (BRP)

5.

Whats the time frame for iPhone unlock?

a)

24 hours

b)

48 hours

c)

72 hours

d)

3-5 business days

6.

How many AZ points can you get for every 5 qualifying features added?

a)

100

b)

200

c)

300

d)

400

7.

For February, how much commission can an expert get for every AAL?

a)

$8

b)

$14

c)

$12

d)

$50