Free Printable unit 15-17

1.

What stage comes first when planning a new system?

a)

Design test data results

b)

Configure software interface

c)

Implement maintenance schedule

d)

Analyse users’ needs

2.

What do you think is the key piece of advice for anyone dealing with a complaint?

a)

· Refer the problem to a more senior person.

b)

· Document everything.

c)

· Leave it alone and it will go away.

3.

What is the best way to let a client know how their complaint has been resolved?

a)

· By telephone

b)

· By writing

c)

· Face to face

4.

The primary source of information when it comes to installing, configuring and testing a component is

a)

· Website

b)

· Search the internet

c)

· Manual installation

d)

· Word of mouth

5.

If you are using Red Hat or Mandrake, for your operating system, the cards and hardware components must be supported by a ……….. To be automatically detected

a)

· Unix kernel driver

b)

· Linux kernel driver

c)

· MAC shell driver

d)

· Linux shell driver

6.

PnP capabilities is shorten for

a)

· Play and powered system

b)

· Plug and play system

c)

· Plug and powered system

d)

· Play and plug system

7.

In this approach your computer will boot from CD and fix the defected files

a)

· PXE installation

b)

· Image installation

c)

· Repair installation

d)

Custom installation

8.

To create or remove a user account in windows7 use the following path……….

a)

· Start –control panel – user account-manage user account

b)

· Start –control panel – user account-enable user account

c)

· Start –control panel – user account-add or remove users

d)

· Start –control panel – system-device control

9.

The software booting sequence begins with……

a)

· DVD

b)

· USB

c)

· RAM

d)

· Hard drive

10.

Using a USB cable between two computers to transfer data is called

a)

· Side-to-side

b)

· Side-by-side

c)

· Side-in-side

d)

· Side-on-side

11.

Migrates personal files and setting when switching from an old computer to a new one

a)

· Migration files

b)

· Windows transfer tool

c)

· Time machine

d)

· Windows easy transfer

12.

Make sure to install an …….. program if you will be connected to the internet

a)

· Up-to-date

b)

· Smart board

c)

· Trojan horse

d)

· Antivirus

13.

The overall structure of the OS that used to name, store, and organize files on a drive

a)

· Register

b)

· Cache

c)

· File system

d)

· Memory

14.

MBR style allows you with a maximum of …….. Partition

a)

6

b)

4

c)

128

d)

64

15.

MS/windows names formatted partitions …..

a)

· Logic

b)

· Volumes

c)

· Physical

d)

· Primary

16.

FAT32 offers ……… compression feature

a)

· High

b)

· Low

c)

· No

d)

· Medium

17.

It lets you compress files and folders individually

a)

· FAT16

b)

· FAT32

c)

· NTFS

d)

ReFS

18.

A block of related data that is given a single name and treated as a single unit

a)

· Folder

b)

· File

c)

· Cache

d)

· Register

19.

The directory inside root directory is called

a)

· Sub file

b)

· Sub name

c)

· Sub read

d)

· Sub directory

20.

The current Mac OS is

a)

macOS

b)

Macintosh

c)

GUI

d)

1. Most popular OS for mobile devices nowadays is

a)

· macOS

b)

· Android

c)

· WinPE

d)

Win8.1

22.

What is a diagnostic tool for checking a hard drive in Microsoft?

a)

Scandisk

b)

· BIOS.

c)

· Netlog.

d)

PING

23.

What is a diagnostic tool for checking a hard drive in Apple Macintosh?

a)

· Scandisk.

b)

BIOS

c)

· Netlog.

d)

· Disk First Aid

24.

What is a diagnostic tool for checking a hard drive in Linux?

a)

· Scandisk.

b)

· BIOS.

c)

· Netlog.

d)

· Fsch (file system check disk)

25.

What is the name given to the organized collection of software that controls the overall operation of a computer?

a)

· Working system

b)

· Peripheral system

c)

· Operating system

d)

· Controlling system

26.

Process of turning on the computer and loading operating system files from disk to memory is known as

a)

· Loading

b)

· Opening

c)

· Booting

d)

· Compiling

27.

What does the "X" stand for in OS X?

a)

Ten

b)

Extensible

c)

Extra

d)

Extreme

28.

The primary purpose of an operating system is:

a)

· To make the most efficient use of the computer hardware

b)

· To keep systems programmers employed

c)

· To allow people to use the computer

d)

· To make computers easier to use

29.

1. Multiprogramming systems:

· Are used only one large mainframe computers.

a)

· Execute more jobs in the same time period

b)

· Execute each job faster

c)

· Are easier to develop than single programming systems

d)

· Are used only one large mainframe computers.

30.

1. .jpg and .doc are examples of

.

a)

· Image file formats.

b)

· File extensions.

c)

· Word processing file formats

d)

All of the above

31.

A file can be identified by the program in which it was created by looking at the

a)

System preferences

b)

File menu

c)

Domain name

d)

File extension

32.

1. Probably the most portable storage device used today is the

a)

Floppy disk

b)

Flash drive

c)

Hard disk

d)

DVD

33.

Which of the following in not an Operating System?

a)

· Mac OS

b)

· Windows Explorer

c)

· Red Hat

d)

· Solaris

34.

Which of the following is not a product of Microsoft?

a)

Ubuntu

b)

XP

c)

Vista

d)

ME

35.

Which of the following is not the function of Operating System?

a)

· Process Management

b)

· Memory Management

c)

· Device Management

d)

· Clock Management

36.

A process is a

a)

· Operating system itself

b)

· A complete software package

c)

· Program in execution

d)

· Interrupt handler

37.

What is the first operation that operating system do when you open your computer

a)

· Initiate POST check

b)

· The operating system is the first loaded onto the computer

c)

· Initiate BIOS Check

d)

· Check for your I/O devices

38.

Application software is generally what we think of when someone speaks of_____________

a)

· Computer hardware

b)

· Computer programs

c)

· Computer programmers

d)

· Computer systems

39.

The first instruction sets or program that runs on your computer that examines the system hardware to make sure everything is functioning properly.

a)

· BIOS

b)

· ROM

c)

· POST

d)

· All of the above

40.

It loads the operating system into memory and allows it to begin operation

a)

· Bootstrap loader

b)

· BIOS firmware

c)

· I/O devices

d)

· ROM Read-only Memory

41.

What is a Single-user, Single task?

· All of the above

a)

· Support to or more users at the same time

b)

· Do one thing at a time.

c)

· Support multi-threading

d)

· All of the above

42.

The part of the computer that everything is connected to and it tells all the other parts what to do

a)

· RAM

b)

· Motherboard

c)

· Hard Drive

d)

· CPU

43.

1. This computer device stores programs and other information and has 2 or more disks that spin.

a)

· RAM

b)

· Motherboard

c)

· Hard Drive

d)

· CPU

44.

SCSI port (pronounced skuzzy)

stands for

a)

· System Computer Scanning Interface

b)

· Small Computer System Interface

c)

· Small Computer System Internet

d)

· System Computer, System Interfaced

45.

1. What is the name of the software

that allows us to browse through web pages called?

a)

· Mail Client

b)

· FTP Client

c)

· Messenger

d)

· Browser

46.

1. What is the difference between

fat32, NTFS?

· .

·

· .

a)

Fat32- It supports limited capacity of partition. NTFS- It supports large capacity of partition. it has security, compression, disk quota

b)

Fat32-Having Less Security NTFS- It supports large capacity of partition. it has encryption, compression and security

c)

Fat32- File Allocation Table- It supports limited capacity of partition. Having Low Security and Encryption NTFS- New Technology File System- It supports large capacity of partition. It has security, compression, disk quota

47.

1. Which is related to the hard disk?

a)

· SAS and SCSI

b)

· SATA Serial ATA or Serial Advanced Technology Attachment

c)

· IDE

d)

· All of the Above

48.

1. What is BIOS battery?

a)

· This battery is used to change date/Time of system

b)

· This battery is used to change BIOS Configuration

c)

· A&B

d)

· None of these

49.

1. How many logical drives is it

possible to fit onto a physical disk?

a)

· Maximum of 4 logical drives

b)

· Maximum of 8 logical drives

c)

· Maximum of 16 logical drives

d)

· Maximum of 24 logical drives

50.

1. A Compiler is ____

a)

· A combination of computer hardware

b)

· A program which translates from one high-level language to another

c)

· A program which translates from one high-level to a machine level

d)

None of these

51.

1. You are requested to disable a

particular hardware device, which is built into the motherboard. Which of the

following are the valid ways to do so?

a)

Right-click the My Computer icon on the desktop, choose Properties, and then select Device Management

b)

From a command prompt, enter ilocaldev.msc

c)

Right-click the My Computer icon on the desktop, choose Manage, and then select Device Manager

d)

No Answer is Correct

52.

1. If you run into problems or questions with a piece of software what menu option should you choose?

a)

· Options

b)

· Help

c)

· Print

53.

1. What is commercial software that offers a trail version of its product for a certain amount time before you buy it?

· Lite ware

a)

· Shareware

b)

· Freeware

c)

· Lite ware

54.

1. What is full form of PNG?

a)

· Portable Natural Graphics

b)

· Portable Network Graph

c)

· Pretty Network Graphics

d)

Portable Network Graphics

55.

1. What is full form of PHP?

a)

· Processor Hypertext Program

b)

· Hypertext Preprocessor

c)

· Pre Hypertext Processor

d)

· Pre Processor Hypertext

56.

1. What is meaning of docx?

· Draft copied and Xeroxed

a)

· Document copied and xeroxed

b)

· Document extended

c)

· Draft extended

d)

· Draft copied and Xeroxed

57.

1. The post screen will appear when?

· While shutting down the PC

a)

· After the booting process finished

b)

· On a summary in the operating system hibernating

c)

· Briefly at the start of the booting process

d)

· While shutting down the PC

58.

1. CMOS batteries last for almost

a)

· 5 to 7 years

b)

· 2 to 3 years

c)

Has no life time

d)

6 months

59.

1. Your device power down at unexpected times may be a symptoms of

a)

· RAM problem

b)

· Electrical problem

c)

· Video card problem

d)

Printer problem

60.

1. Might be a symptoms of overheating problem

a)

· Missing standoff

b)

· RAM faults

c)

· No fan sound

d)

PSU is adequate

61.

which process should be carried out before installing new software on a server

a)

back-up your data

b)

remove all data

c)

update the frewall

d)

configure user setting

62.

which technology is replacing electromagnetic storage media in portable computers

a)

parallel interface standarad

b)

extended data interface

c)

super serial drive

d)

solid state drive

63.

what would most likely prevent an application from opening a file with an up to date file extension

a)

software time stamp

b)

print queuing

c)

user interface

d)

previous software version

64.

which feature of MS windows 8 groups the tools and utilities required to configure elements of the operating system

a)

account integration

b)

windows defender

c)

control panel

d)

task manager

65.

on completion of operating system upgrade which software should be updated to ensure that a peripheral function correctly

a)

interfaces

b)

drivers

c)

kernels

d)

spoolers

66.

which utility requires a user to invite a technician to access their system from another location

a)

remote desktop

b)

desktop interaction

c)

desktop configuration

d)

remote assistance

unit 15-17

Total questions: 66

Worksheet time: 33mins

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