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WorksheetsWRS - Diversity
Total questions: 10
Worksheet time: 10mins
Why is having diversity in a company's staff a good idea?
There is a broader range of talents, skills and creativity
It creates a homogenous work ethic
The work environment will be more ethical
It meets the quota for minority cultures
Which of the following nonverbal codes is considered universal rather than culturally specific?
Facial expression
Body language
Dress
All of these
Working well with others from diverse backgrounds cannot only provide for a more rewarding and interesting workplace, but it is also illegal to ______.
hiring practices
affirmative action
gender and culture
discriminate
______ is the condition of having or being composed of differing elements; variety; especially the inclusion of different types of people.
Exclusion
Diversity
Heterogeneous
Affirmative Action
To ______ others means to try to see things from their point of view and gain an understanding of their situation.
give orders to
criticize
empathize with
supervise
Diversity is the mosaic of people how bring a variety of ______, styles, perspectives, values, and beliefs.
backgrounds
appetites
friends
taste
The effort to achieve parity in the federal workplace through outreach and eliminating barriers in hiring is called ______.
unbiased hiring
life equality
smart hiring system
affirmative action
Communication is filtered through our cultural perspective.
True
False
Sometimes
While waiting on customers, you notice an elderly woman looking at new computers. You should:
Assume she knows less about computers than the younger customers you serve.
Approach her and ask her in a very loud voice: "Are you lost ma'am?"
Treat her as you would any other customer.
Wait for a co-worker to help her.
All of the following are examples of obstacles to diversity in the workplace EXCEPT:
Hardened attitudes against change
Narrow-minded organizations
Insistence on preserving the status quo
Acceptance of external recommendations
