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WorksheetsUAS Housekeeping - Mr. Lalu zulkifli
Total questions: 30
Worksheet time: 30mins
Housekeeping section divided to be 3 sections except.
Laundry section
Room section
Room service section
Public area section
What is the main job of room attendant?
Responsible for repair and maintenance in the room
Responsible for guest room
Responsible for restaurant cleanness
What housekeeping department means?
Department responsible for gardener only
Department responsible for cleanliness restaurant and kitchen
Department responsible for cleanliness in all area hotel
If you see something broken or not on the proper way during cleaning the room please report to…
Engineering
Hk supervisor/ order taker
Front office
What is, W.O form?
Walk out
Well organize
Work order
Here is an example for guest supplies, except.
Comb, hair dryer,garbage bin
Hanger, safe deposit box,cattle jug
Razor,nail file,shower cap
Here is an example for guest amenities.
Shower gel,conditioner,pen
Shampoo,glass tumbler
Body lotion,note pad,telephone
What "DND" sign if hanging out on the door means?
guest ask for cleaning room
Is not allowed to enter the room
Please enter the room
Who holds master key in housekeeping department?
Engineering
General manager
Room attendant / supervisor
In which area you find lost and found?
Room area only
In all area hotel
Restaurant and bar area
Here are types of room.
Standard,deluxe
Superior, junior
Suite, president suite
Here the bed system, is.
Duvet system and triple sheet system
Bed cover system
Bed pad system
What is the function of the trolley?
To stored linen and supplies.
To stored dirty linen and garbage
To stored minibar item
What is name of equipment for cleaning the window and mirror?
Brush
Squeezer
Mop
What is other name of shampooing carpet machine?
Polisher machine
Sweeper machine
Extractor
The room code that state the status of the room that has been rented by the guest doesn’t not occupy the room is..
Sleep out
Occupied clean
Occupied dirty
The open bed during the evening service is call…
Morning service
Turn down service
Service refuse
What is function of glass cleaner?
For cleaning bath room
For cleaning the wall
For cleaning windows and mirror
Which departments are under room division.
Front office and restaurant
Housekeeping and front office
restaurant and kitchen
Housekeeping administration is same like...
Uniform attendant
Room attendant
Order taker
Dryer machine is also call…
Manger
Presser machine
Tumbler
What is the name of the machine for keeping sign on the guest laundry.
Marker machine
Sewing machine
Pressing machine
Part of grooming in the hotels is…
Over make up
Wearing jewelry everywhere
Clean and shape
Which equipment used for cleaning toilet bowl
Hand glove
Toilet bowl brush
Sponge
The are two small beds with same size in the room called...
Queen bed
Extra bed
Twin bed
What is name of bed or mantras for baby?
baby bed
Baby cot
Single bed
Housekeeping equipment with use electricity except.
Blower
Crystallizing machine
Lobby duster
Who is responsible for picking up and delivering guest laundry?
Linen runner
Pallet
Uniform attendant
What is procedure when guest towel on the floor during cleaning bath room.
fold towel and put it back
change the towel with new one
leave on the floor cause still clean and good smell
Cleaning certain place or area t roughly is called…
General equipment
General cleaning
General treatment
