WorksheetsWRS - Job Specific Technologies & Telecommunications: Part I
Total questions: 10
Worksheet time: 8mins
An example of a desktop computer operating system is:
Microsoft Office 2012
Dell Computers
Windows 8
Adobe Flash
Netiquette - proper online etiquette of proper way of doing things online
If you receive an email from a client accusing you of not doing your job, it is best to:
Respond immediately
Cool off and then call the client to discuss the situation calmly
Not respond to the email
Forward the email to others to warn them about this client
You work at an accounting company and are furnished with a new tablet computer. After arriving to work, you turn it on and notice it is not functioning properly. This occurs after only one day of using the new tablet. What is the first course of action?
Look for the operating manual to figure out what is wrong
Email a friend who is an IT expert and seek assistance
Tell your co-worker about the problem and ask for help
Inform the IT department about the computer problem
What is the meaning of CPU?
Central Processing Unit
Critical Processing Unit
Crucial Processing Unit
Central Printing Unit
When following the rules of email etiquette, typing the email in ALL CAPITALS is not recommended because it indicates what?
Copyrighted material
Low vision
Careless
Anger
True or False
It is not important to have basic typing or emailing skills in the modern workplace.
True
False
Maybe
Sometimes
The other name for a hard disk is:
Compact disc
Fixed disk
Hard drive disk
Floppy disk
What are these images called?
Clipart
Pics
Icons
Taskbars
What is the term used to describe the process of organizing documents in some order to recall or find them later?
Filing
Delete
Documentation
Process recall
Who is a telecommuter?
Another term for a workplace carpool
An employee that works at home while communicating with the workplace by phone, fax or modem
A company expert on using virtual reality technology
A commuter that parks their personal transportation to take public transportation to work
