WorksheetsMarch 19, 2019 Leadership
Total questions: 15
Worksheet time: 8mins
Managers use which of the following to achieve organizational goals?
People and Resources
People and Equipment
People, Power, and Resources
Power and Discipline
How are top level managers different from managers at other levels?
They are most responsible for implementing plans to achieve organizational goals
They only set goals for individual areas of the company
They hold the most responsibility for setting the overall direction of the entire company
They have the most personal interaction with the general workforce
Which of these people is most likely to be a middle manager?
The Regional Sales Director for an auto manufacturer
The loading dock supervisor for a beverage company
The professor of a business class
The COO of a major retailer
Why do lower level managers have a more interpersonal role than managers at higher levels?
They must interact often with the media
They work most closely with the general workforce
They must work closely with upper management
They are most responsible for achieving organizational goals
How do middle level managers serve as a liaison between top management and the rest of an organization?
By directly supervising individual workers
By communicating top management plans to external stakeholders
By taking the responsibility for developing organizational goals
By developing and implementing plans to achieve top management's goals
Matthew manages a mobile phone retail store. He has set a specific sales goal for his team to achieve by the end of the month. Matthew created a detailed action plan to help reach the sales goal. Which managerial function has Matthew performed?
Planning
Organizing
Creating
Distributing
Pick the answer choice that represents an example of organizing:
Tom is a lawyer at a large PR company and is preparing all of his co-workers for depositions that they will have to face.
Tom is a manager at a large PR company and he is trying to determine which people he should hire to work on his company's new promotional line.
Tom is a director at a large IT company and he is trying to determine how his employees have performed in the past quarter.
Tom is a project manager at an IT company and is determining how he should distribute resources and allocate roles.
Sylvia is a manager at an accounting services firm. She is designing a four-step process based on the functions of management, which include:
Planning, developing, organizing, and controlling
Organizing, staffing, leading, and checking
Planning, organizing, leading, and controlling
Planning, distributing, mobilizing, and leading
_____ is often called the fifth function of management. It involves the evaluation, recruitment, selection, training and placement of individuals in specific job roles.
Hiring
Interviewing
Staffing
Controlling
Daniel manages a team that has missed their production goals for the past three months. After reviewing each employee's performance record, Daniel adjusted the sales goal to take additional quality control measures into consideration. Why is this an example of controlling?
Because Daniel looked at team results and took appropriate corrective action.
Because Daniel is micromanaging his employees.
Because Daniel acted as a leader and took responsibility for the project.
Because somebody will likely get fired as a result of this analysis.
At what level are technical skills in a manager most important?
Top-level management
Managers do not need technical skills.
Middle-level management
Bottom-level management
Which skill set do top-level managers need in order to see the 'big picture?'
Human
Conceptual
Goal setting
Goal setting
The three managerial skills a manager should possess are:
Technological, interpersonal, and strategic
Technical, human, and conceptual
Technical, interpersonal, and conceptual
Technological, human, and conceptual
You're a novice game programer and expect your supervisor to show you how to create more effective scenes. In order for this to occur, your boss will need to possess _____.
interpersonal skills
teaching skills
lesson skills
technical skills
Shirley the shop clerk is upset about the longer hours she must work during the holiday season. She really would prefer to have extra time off. Her manager is able to help Shirley see how important her work is to the success of the store and explains to her that she is one of the best workers he has. He assures her that if she can make it through this season he will reward her with time off in the upcoming months. Which skill has the manager used to help Shirley in this situation?
Goal setting
Technical
Conceptual
Human
