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WorksheetsPerformance Management Quiz (Weeks 12 and 13 - Chapter 8)
Total questions: 10
Worksheet time: 30mins
Business strategy, performance management, and compensation systems should be carefully linked.
True
False
Accurate performance appraisals can indicate to employees where they are deficient in their work.
True
False
Objective performance measures are usually less reliable than subjective ones because of the risk of rater biases.
True
False
The recency effect is NOT a performance evaluation bias that occurs in employee performance appraisals.
True
False
Performance appraisals are used for compensation adjustments, training needs, and placement decisions.
True
False
It is generally agreed that normally the best person to evaluate employee performance is:
the immediate supervisor
a specialist from the human resource department
an outside HR evaluation professional
a supervisor from another (but similar) department
a group consisting of various management personnel
Some managers, for various reasons, do not like to evaluate employees as either "effective" or "ineffective" and so tend to rate everyone as "average." This is referred to as the:
recency effect
leniency bias
error of central tendency
strictness bias
halo effect
Direct observation occurs when a rater actually sees the employee's __________.
employment records
assessments
rating scale
performance
balanced scorecard
Which of the following is NOT one of the six steps for creating a Performance Improvement Plan (PIP)?
develop an action plan
bring in other members of the employee's team to coach the employee
review the performance improvement plan
follow up
conclusion
The most used form of performance appraisal (though not necessarily the most effective) that requires a rater to provide a subjective evaluation of an individual's performance is called:
checklist
rating scale
self-assessment scale
forced-choice method
paired-comparisons method
