WorksheetsPrepayment
Total questions: 8
Worksheet time: 7mins
What is the maximum you can top up one-off on your prepayment card or key?
£29
£35
£49
£70
What is a maximum total credit on the prepayment meter?
£49
£70
£150
£250
How much does it cost to replace misplaced prepayment card if you need next day delivery?
£5
£7
£11
£17
How much of the top-up will be deducted to cover their outstanding balance on the meter?
up to 25%
up to 50%
up to 70%
up to 75%
Who shouldn't go on prepayment plans? (tick all that apply)
people with medical conditions
seniors
families with children under 10 years old
single person households
How much of the emergency credit customer can get?
£2.5
£5
£7
£11
Do you have to keep the card/key in the prepayment meter at all time, only taking out when you have to top-up ?
Yes
No
Will daily standing charge continue to be applied to the account while the customer is off supply?
Yes
No
