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Latest Technology in Modern Hotel

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

The use of technology has enhanced the production of services by making some task faster and easier to perform for examples,

a)

computerized property management systems

b)

the bedroom book

c)

the conventional charts

d)

facsimile reservation

2.

It is being used to usher in a new age of seamless authentications and this could benefit hotel processes and customer purchases.

a)

Encryption

b)

Authentication

c)

Biometrics

d)

Certification

3.

Technology in Guest Services which is customer have grown accustomed to efficient, high tech amenities in hospitality operations defines,

a)

high tech facilities

b)

Internet of Technology

c)

robotics

d)

Virtual Reality

4.

IoT is known as

a)

Intelligence of Technology

b)

Internet of Things

c)

Idea of Technolgy

d)

Information of Technology

5.

Internet-enabled Thermostats are used to do the following except,

a)

response to temperature swings

b)

room direct payment

c)

automatically adjust room temperature

d)

windows being opened

6.

"Henn-na Hotel" means "Robot Hotel"

a)

True

b)

False

7.

Chatbots are able to understand simple questions and provide answers almost instantaneously, taking the burden away from customer service staff and improving the experience for customers.

a)

True

b)

False

8.

One of the most important emerging tech trends in general, but its potential uses in the hospitality industry.

a)

Trending Technology

b)

Virtual Reality

c)

Recognition Technology

d)

Internet of Things

9.

This technology can also be extended to provide them with a virtual experience of local attractions, while VR headsets can also be used in hotels, for entertainment purposes.

a)

Vision Reality

b)

Virtual Reality

c)

Vision Realism

d)

Virtual Realism

10.

Technology has enhanced guest comfort and safety through inventions by the followings except,

a)

high-speed and wireless internet connectivity

b)

automated sensor-based lighting

c)

interactive plasma televisions

d)

informative magazine