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Module 24 - Portable Computing 2

Total questions: 28

Worksheet time: 14mins

Name
Class
Date
1.

Sheldon has replaced Penny's laptop motherboard because she was having issues with the built in Video. Now her speakers aren't working. What should he do now...?

a)

Update the video drivers

b)

Replace the speakers

c)

Check the speakers' connection to the motherboard

d)

Verify that the speakers are compatible with the replacement motherboard

2.

Why do laptops now have a "hardware switch" to turn off it's wireless NIC...?

a)

To save heat

b)

For commercial airline flights

c)

To boost the signal

d)

As a vanity feature

3.

After Leonard replaces Penny's notebook wireless card her computer begins to lose internet connectivity at her apartment and also at the Cheesecake Factory. What is probably the issue...?

a)

The motherboards drivers are not current

b)

The drivers for the NIC need to be updated

c)

The wireless on/off switch is not in the on position

d)

The keyboard is faulty and turns the wireless NIC on and off

4.

Stewart calls complaining that after he took his laptop out of his carry bag this morning he cannot connect to the wireless network in the building... What should you tell him to check first....?

a)

External Wi-Fi switch

b)

Status in Device Manager

c)

Available hard drive space

d)

Laptop battery levels

5.

Raj notices that his touchpad on his laptop is not tracking properly. What should he do first...?

a)

Update the keyboard driver

b)

Do a hardware reboot on the laptop

c)

Use a real mouse

d)

Reconfigure the touchpad driver

6.

The Li-Ion battery in your laptop has finally quit working. What do you do now....?

a)

Recharge it

b)

Throw it away

c)

Return it to the manufacturer for a trade in

d)

Contact your local disposal authority for guidance

7.

To make sure he purchases the correct AC adapter for his laptop, what should Leonard check...?

a)

Check the AC adapter's DC power connector to verify that it is the right size/shape for Tim's laptop.

b)

Check the physical size of the AC adapter

c)

Make sure the household power plug on the AC adapter matches Tim's power outlets.

d)

Check to see if the AC adapter is the same brand as Tim's laptop.

8.

Amy's laptop only starts up if its AC adapter is plugged in. Which of the following components is probably the problem...?

a)

Bad AC input port on laptop

b)

Bad flyback transformer on laptop

c)

Bad battery

d)

Bad battery interface

9.

For an LCD screen on a laptop, which of the following powers the screen....?

a)

PCMCIA card

b)

Backlight

c)

Inverter

d)

PCIe card

10.

Kelly returns from her vacation and now notices the battery on her mobile device drains much faster than previously. She installed a GPS application while on vacation. Which of the following will MOST likely fix the device without a losing any of her data...?

a)

Reboot the mobile device

b)

Uninstall the GPS-enabled app.

c)

Adjust location settings

d)

See if the app has an update available

11.

Bernadette calls Howard and says her laptop shuts down after about 30 minutes of use outside of her office. Howard see that the battery is not charging all the way. What should he do to resolve the problem for Bernadette...?

a)

Remove the battery and connect it to a commercial battery charger

b)

Discharge the battery using a static mat

c)

Change the power setting on the laptop to use less power

d)

Replace the battery

12.

Ramona brings her laptop to Sheldon and says the screen is dim and she can't quite make out the characters. Sheldon hooks it to an external monitor and everything is just fine. What needs to be replaced....?

a)

The external monitor

b)

The LCD panel

c)

The VGA card

d)

The LCD inverter

13.

The back cover of Glenda's cell phone is falling of and she can't get it to "seat" properly when she attempts to put it back on. What's probably the problem...?

a)

MicroSD card is not installed properly.

b)

The battery is preventing it from seating

c)

A bent charging port is preventing it from seating.

d)

The phone has a replacement non-OEM cover.

14.

This piece of hardware is handy in that it allows a laptop to support more than one monitor....?

a)

PCMCIA card

b)

Adjustable monitor arm

c)

VGA to DVI converter

d)

Docking station

15.

A laptop has trouble holding power. It even uses battery power when connected to an AC power adapter. Which two things could be causing this to happen....?

a)

The LCD's power inverter is malfunctioning

b)

The internal power circuity on the motherboard is faulty

c)

You have selected a power scheme in your OS that disables charging

d)

The power adapter that plugs into the wall is malfunctioning

e)

The battery is incompatible with the laptop

16.

A laptop component that you normally can't upgrade is a .....

a)

Hard Drive

b)

RAM

c)

Video Card

d)

Wireless Card

17.

The battery technology most likely found in modern portable devices is.....

a)

Lithium-carbonate

b)

Lithium-ion

c)

Lithium-anode

d)

Lithium-oxide

18.

Which two FRU's (Field Replaceable Units) would you carry for laptops....?

a)

NIC

b)

Hard Drive

c)

Video Card

d)

SD card reader

e)

RAM

19.

How can you easily toggle between a laptop's screen and an external monitor....?

a)

Task Manager

b)

Function keys on keyboard

c)

Display settings in Control Panel

d)

Turn the monitors on and off

20.

You are upgrading your RAM on a laptop that is suppose to have two slots (banks). When you open the bottom of the case you only see one slot (bank). Where is the other one....?

a)

Under the keyboard

b)

Second hard drive bay

c)

Above the PC card slot

d)

Inside the display bezel

21.

Which TWO connection types on a laptop will most likely allow you to connect to an external monitor...

a)

PS/2

b)

VGA

c)

HDMI

d)

Serial

e)

RCA

22.

After connecting a laptop to and external monitor, no display is detected and the monitor goes into sleep mode. Which two of the following should be attempted first to correct the problem?

a)

Change the input mode on the monitor

b)

Reboot the operating system

c)

Reload the display adapter drivers

d)

Verify network connectivity

e)

Toggle the display using the keyboard shortcut

23.

On a keyboard what does the Fn key do....?

a)

Used to turn off the monitor

b)

Provides additional keyboard capabilities

c)

Enables access to safe mode

d)

Activates multimedia functions

24.

This keystroke combination on a laptop is used to switch to an external monitor almost always includes this key....

a)

Ctrl

b)

Fn

c)

Windows

d)

Alt

25.

A user wants to configure a smartphone to save all attachments from an Outlook.com email to a cloud-based service. Which of the following would be the BEST to use to accomplish this?

a)

Google Drive

b)

ICloud

c)

One Drive

d)

FTP

26.

A technician is tasked with setting up a new employee in a company with webmail on a tablet, phone, and laptop. Which three of the following items can be synced to all three devices via webmail?

a)

Programs

b)

Contacts

c)

Programs

d)

Calendar

e)

Documents

27.

Why does a laptop screen dim when you disconnect the AC adapter from the wall outlet....?

a)

The LCD screen in a laptop requires the 60-Hz AC power connector

b)

The laptop is unable to use 100% brightness on battery power alone

c)

The video driver on your laptop has not been configured correctly

d)

The power management options in your OS have been configured to do this

28.

A customer calls you and states that her laptop screen is very dim. In order to avoid going to the client's site, which of the following is the first action you should recommend to the customer to perform?

a)

Increase the resolution

b)

Use the function keys

c)

Reboot the laptop

d)

Go to the Power Options in Control Panel