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WorksheetsModule 24 - Portable Computing 2
Total questions: 28
Worksheet time: 14mins
Sheldon has replaced Penny's laptop motherboard because she was having issues with the built in Video. Now her speakers aren't working. What should he do now...?
Update the video drivers
Replace the speakers
Check the speakers' connection to the motherboard
Verify that the speakers are compatible with the replacement motherboard
Why do laptops now have a "hardware switch" to turn off it's wireless NIC...?
To save heat
For commercial airline flights
To boost the signal
As a vanity feature
After Leonard replaces Penny's notebook wireless card her computer begins to lose internet connectivity at her apartment and also at the Cheesecake Factory. What is probably the issue...?
The motherboards drivers are not current
The drivers for the NIC need to be updated
The wireless on/off switch is not in the on position
The keyboard is faulty and turns the wireless NIC on and off
Stewart calls complaining that after he took his laptop out of his carry bag this morning he cannot connect to the wireless network in the building... What should you tell him to check first....?
External Wi-Fi switch
Status in Device Manager
Available hard drive space
Laptop battery levels
Raj notices that his touchpad on his laptop is not tracking properly. What should he do first...?
Update the keyboard driver
Do a hardware reboot on the laptop
Use a real mouse
Reconfigure the touchpad driver
The Li-Ion battery in your laptop has finally quit working. What do you do now....?
Recharge it
Throw it away
Return it to the manufacturer for a trade in
Contact your local disposal authority for guidance
To make sure he purchases the correct AC adapter for his laptop, what should Leonard check...?
Check the AC adapter's DC power connector to verify that it is the right size/shape for Tim's laptop.
Check the physical size of the AC adapter
Make sure the household power plug on the AC adapter matches Tim's power outlets.
Check to see if the AC adapter is the same brand as Tim's laptop.
Amy's laptop only starts up if its AC adapter is plugged in. Which of the following components is probably the problem...?
Bad AC input port on laptop
Bad flyback transformer on laptop
Bad battery
Bad battery interface
For an LCD screen on a laptop, which of the following powers the screen....?
PCMCIA card
Backlight
Inverter
PCIe card
Kelly returns from her vacation and now notices the battery on her mobile device drains much faster than previously. She installed a GPS application while on vacation. Which of the following will MOST likely fix the device without a losing any of her data...?
Reboot the mobile device
Uninstall the GPS-enabled app.
Adjust location settings
See if the app has an update available
Bernadette calls Howard and says her laptop shuts down after about 30 minutes of use outside of her office. Howard see that the battery is not charging all the way. What should he do to resolve the problem for Bernadette...?
Remove the battery and connect it to a commercial battery charger
Discharge the battery using a static mat
Change the power setting on the laptop to use less power
Replace the battery
Ramona brings her laptop to Sheldon and says the screen is dim and she can't quite make out the characters. Sheldon hooks it to an external monitor and everything is just fine. What needs to be replaced....?
The external monitor
The LCD panel
The VGA card
The LCD inverter
The back cover of Glenda's cell phone is falling of and she can't get it to "seat" properly when she attempts to put it back on. What's probably the problem...?
MicroSD card is not installed properly.
The battery is preventing it from seating
A bent charging port is preventing it from seating.
The phone has a replacement non-OEM cover.
This piece of hardware is handy in that it allows a laptop to support more than one monitor....?
PCMCIA card
Adjustable monitor arm
VGA to DVI converter
Docking station
A laptop has trouble holding power. It even uses battery power when connected to an AC power adapter. Which two things could be causing this to happen....?
The LCD's power inverter is malfunctioning
The internal power circuity on the motherboard is faulty
You have selected a power scheme in your OS that disables charging
The power adapter that plugs into the wall is malfunctioning
The battery is incompatible with the laptop
A laptop component that you normally can't upgrade is a .....
Hard Drive
RAM
Video Card
Wireless Card
The battery technology most likely found in modern portable devices is.....
Lithium-carbonate
Lithium-ion
Lithium-anode
Lithium-oxide
Which two FRU's (Field Replaceable Units) would you carry for laptops....?
NIC
Hard Drive
Video Card
SD card reader
RAM
How can you easily toggle between a laptop's screen and an external monitor....?
Task Manager
Function keys on keyboard
Display settings in Control Panel
Turn the monitors on and off
You are upgrading your RAM on a laptop that is suppose to have two slots (banks). When you open the bottom of the case you only see one slot (bank). Where is the other one....?
Under the keyboard
Second hard drive bay
Above the PC card slot
Inside the display bezel
Which TWO connection types on a laptop will most likely allow you to connect to an external monitor...
PS/2
VGA
HDMI
Serial
RCA
After connecting a laptop to and external monitor, no display is detected and the monitor goes into sleep mode. Which two of the following should be attempted first to correct the problem?
Change the input mode on the monitor
Reboot the operating system
Reload the display adapter drivers
Verify network connectivity
Toggle the display using the keyboard shortcut
On a keyboard what does the Fn key do....?
Used to turn off the monitor
Provides additional keyboard capabilities
Enables access to safe mode
Activates multimedia functions
This keystroke combination on a laptop is used to switch to an external monitor almost always includes this key....
Ctrl
Fn
Windows
Alt
A user wants to configure a smartphone to save all attachments from an Outlook.com email to a cloud-based service. Which of the following would be the BEST to use to accomplish this?
Google Drive
ICloud
One Drive
FTP
A technician is tasked with setting up a new employee in a company with webmail on a tablet, phone, and laptop. Which three of the following items can be synced to all three devices via webmail?
Programs
Contacts
Programs
Calendar
Documents
Why does a laptop screen dim when you disconnect the AC adapter from the wall outlet....?
The LCD screen in a laptop requires the 60-Hz AC power connector
The laptop is unable to use 100% brightness on battery power alone
The video driver on your laptop has not been configured correctly
The power management options in your OS have been configured to do this
A customer calls you and states that her laptop screen is very dim. In order to avoid going to the client's site, which of the following is the first action you should recommend to the customer to perform?
Increase the resolution
Use the function keys
Reboot the laptop
Go to the Power Options in Control Panel
