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WorksheetsCompTIA ITF+ Test 1-2
Total questions: 40
Worksheet time: 20mins
A technician is setting up a computer that was shipped. After everything is plugged in, the computer will not turn on. Which of the following should the technician do FIRST to identifythe issue?
Check for physical damage on the computer.
Search for a solution on the Internet.
Reference the manufacturer’s documentation.
Ensure the power supply is set at the correct voltage.
Which of the following computer components are used to store data? (Select TWO)
GPU
HDD
RAM
NIC
CPU
Which of the following is a reason that a user might upgrade a video card driver? (SelectTWO).
To decrease the screen resolution
To access monitor standby mode
To fix an error message
To use additional features
To adjust the brightness/contrast
Which of the following protocols is used to secure communications between sender and receiver?
SIP
SNMP
SSL
SMTP
A home computer that has been in operation for more than five years is now suffering from random shutdowns during the day. The PC is set up in an enclosed cubby built into thehome office desk. Which of the following is MOST likely plaguing the PC?
The PC was switched over to 240v operation mode
Dust accumulation
The PC’s BIOS is severely out-of-date, causing PSU issues
EMI
Which of the following printer types uses a powder based consumable with a lower cost per page compared to other printers?
Thermal
Laser
Dot matrix
Inkjet
Which of the following would BEST be described as password best practices? (SelectTHREE).
Use of long passwords
Sharing passwords with a trusted source
Limiting password reuse
Keeping default passwords
Use of special characters
A user, Ann, receives a call asking for her password to troubleshoot a problem. Which of the following describes this type of security threat?
Malware
Social engineering
Spam
Physical security
A technician sets up a new computer system and connects the keyboard and mouse to the PS/2 ports. When the computer boots, the BIOS gives a keyboard and mouse error. Both devices are connected. Which of the following is the solution?
Swap the mouse and keyboard to the other PS/2 ports.
Remap the mouse and keyboard in the BIOS.
Update the BIOS to recognize the newer keyboard and mouse.
Configure the keyboard localization settings.
Which of the following printers requires a special type of paper in order to print?
Impact
Thermal
Inkjet
Laser
Which of the following security threats occurs when a user receives an email from an illegitimate source asking for login information?
Hacking
Phishing
Spam
Cracking
When considering backup media, which of the following holds the MOST data?
BD-R
DVD-R
DVD-DL
CD-ROM
A user is setting up an older wireless access point that has only WEP for encryption. Which of the following additional steps will help to secure the network? (Select TWO).
Disable SSID broadcast.
Refresh the MAC address.
Filter the MAC address.
Refresh the IP address.
Use CAT6 cables.
When applying ergonomics to a workstation area, which of the following are the MOST important to consider? (Select TWO).
Proper sitting position
Amount of time computer will be used
Clarity of the display
Proper keyboard and mouse height
Number of speakers in sound system
Which of the following should be performed after a backup has been completed?
Delete the backup
Verify the backup
Save the backup
Schedule the backup
Which of the following is used for temporary storage of program data that is cleared when the computer is turned off?
CPU
SSD
Hard drive
System memory
A user needs to establish an initial password for an email account. Which of the following is the BEST example of a complex password?
01#iWant!2686612338
iWantobeaCosmonau#
01c234n56789v9876x21
012iWanttobe210
A printer is migrated between offices. All the wires are connected properly, but the new workstation cannot find the printer. Which of the following should the technician install?
OS
Updates
Drivers
Application
Which of the following are core peripherals needed to use a desktop PC? (Select THREE).
Monitor
Keyboard
Mouse
Speakers
Printer
Which of the following devices transmits and receives printed images over a telephone line?
Monitor
Fax
Scanner
Webcam
Which of the following applications would a user employ to write a business letter?
Spreadsheet software
Word processor
Desktop publishing
Presentation software
Which of the following is the primary goal in performing a backup verification?
Ensure backup data can be correctly restored
Prove the media has sufficient space for the data
Configure frequency of backups
Adhere to legal backup storage requirements
Which of the following ports can be used to connect an external hard drive to a computer?(Select TWO).
MIDI
PS/2
eSATA
RJ-11
USB
When setting up a new desktop, which of the following should be performed FIRST?
Configure user accounts
Plug in cables
Install security software
Configure wireless network settings
A user has just removed a new desktop PC from the box and has plugged in several new peripheral devices. During which of the following steps will the plug and play peripheral devices be installed on the new PC?
Installing security software
Powering on for the first time
Booting the operating system
Adding additional user accounts
Which of the following file types is used to consolidate a group of files?
.rtf
.m3u
.avi
.rar
Which of the following is the BEST reason to change a wireless router’s default SSID?
To make it easier to identify in a location with several routers.
To make the network feel more personal.
To make it more difficult to join.
To make the network secure.
Which of the following CPU cooling types is BEST in a dusty environment?
Liquid cooling
Open case
Case fan
Heat sink fan
Which of the following storage methods provides the HIGHEST redundancy and availability?
Cloud-based storage
Storage Area Network
Locally attached storage
Network Attached Storage
Which of the following application types is MOST often used for doing a mail merge?
PDF software
Word processor
Presentation software
Personal information manager
A home user wants to share files between two different computers. The user wants the files to be available to either computer, regardless of whether either computer is turned on. Which of the following is the BEST storage method?
USB storage
Internal storage
Direct attached storage
Network attached storage
Which of the following are types of access control attacks? Each correct answer represents a complete solution. Choose all that apply.
Brute force attack
Mail bombing
Spoofing
Dictionary attack
You work as a computer technician. When you start your computer, you find that the computer's CMOS battery has failed. You replace the CMOS battery. What will be your next step after replacing the CMOS battery?
Run the DEFRAG utility
Create a partition on the hard disk drive.
Run the SCANDISK utility.
Reboot the computer and set the date and time.
Which of the following devices does SCSI support? Each correct answer represents a complete solution. Choose all that apply.
Tape drive
Sound card
CD drive
Modem
Hard disk drive
Which of the following is the bandwidth of an SCSI Ultra2 Wide I/O port?
50 MBps
160 MBps
320 MBps
80 MBps
Which of the following are a form of online advertising on the World Wide Web intended to attract Web traffic or capture email addresses?
Pop-ups
Signed script policy:
Cookies
Java applet
How many devices can be connected to an IEEE 1394 port?
63
127
256
1
You are selecting memory to put in to a laptop. Which of the following types of RAM chips would you most likely select?
144 PIN
72 PIN
240 PIN
184 PIN
Which of the following ports support hot swapping? Each correct answer represents a complete solution. Choose two.
USB
Parallel
Serial
IEEE 1394
Rick works as a Network Administrator for Company Inc. He takes a backup of some important compressed files on an NTFS partition, using the Windows 2000 Backup utility. Rick restores these files in a FAT32 partition. He finds that the restored files do not have the compression attribute. What is the most likely cause?
The FAT32 partition is corrupt and requires to be reformatted.
A FAT32 partition does not support compression.
The Windows 2000 Backup utility decompresses compressed files while taking a backup.
The backup of files that are saved on an NTFS partition cannot be restored in a FAT32 partition.
