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WorksheetsTroubleshooting Part 1
Total questions: 10
Worksheet time: 20mins
You are installing a new gigabit Ethernet connection, and when you plug in the network cable into your laptop the status light indicators are dark. Which of these would be the most likely status of the network connection?
The DHCP server has not assigned an IP address
There is no signal on the Ethernet cable
The Ethernet link is running at 100 megabits per second instead of 1 gigabit per second
The primary DNS server is not responding
You're troubleshooting a network issue, and you've identified the IP address of a suspicious workstation. What Windows command line utility can query the remote device and return the NetBIOS name?
TRACERT
NETSTAT
NSLOOKUP
NBTSTAT
You're managing a web server, and you are interested in knowing what devices might be connecting to your server right now. What network utility would be the best choice to give you this information?
nslookup
ipconfig
tracert
netstat
Which of these would be the most likely reason a laser printer would show an "Out of Memory" error?
The output was designed in color, but the laser printer prints only black and white
The output is a 125-page book report
The printer is low on toner and cannot complete the print job
The output is a very complex diagram
The connection between the computer and the printer is faulty
You need to write a script that will add a group of new users to the Windows Active Directory domain. Which of these commands would be the best choice for this requirement?
nslookup
netdom
netstat
net add
Your server has a RAID 1 array that has alarmed with a failed drive. Which of these would be the best next step?
replace the bad drive
replace all drives in the array
reseat the drive controller adapter card
replace the cables used by the faulty drive
You tried to print many documents yesterday, but none of them ever appeared on your inkjet printer. When you started your computer this morning, all of the reports you tried to print yesterday suddenly started printing! What is the most likely cause of this issue?
The print driver is corrupted
The printer is running low on ink
The print spooler is failing
The printer jets are clogged
The operating system is not configured with the correct printer model
Which of these options would reset the local computer DNS cache?
ipconfig /flushdns
nslookup /resetdns
ipconfig /release
netstat /cleardns
nbtstat -flush
When you launch an application on your Mac computer, the OS X spinning wait cursor is displayed for about five seconds. Which of these would be the best next troubleshooting step?
reinstall the operating system
try running the application from a USB drive
upgrade the operating system
reinstall the application
check the console logs
Your computer is taking a long time to perform name resolutions when you're browsing, so you'd like to see which DNS server is configured on your workstation. Which of these command line utilities can provide DNS configuration information?
sfc
chkdsk
msconfig
ipconfig
