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management functions

Total questions: 31

Worksheet time: 17mins

Name
Class
Date
1.
Food waste for the month increased by 10 pounds per week; must look for ways to reduce food waste during lunch hour rush
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
2.
Taking inventory (count) of all merchandise in stock on a daily basis
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
3.
Conducting a semi-annual employee evaluation with all staff
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
4.
Creating a company mission statement
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
5.
Reviewing the week’s purchases (inventory list) for the store
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
6.
Enrolling your sales staff in a training seminar on “Making an Effective Sales Pitch.”
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
7.
Supervise employees working the kitchen at your fast-food restaurant
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
8.

One of the key assumptions underlying the chain of command is _______________, which means that workers should report to just one supervisor.

a)

delegation of command

b)

empowerment

c)

synergistic authority

d)

unity of command

e)

centralization of authority

9.

Decentralization ________________________.

a)

leads to faster decision making and more satisfied customers and employees

b)

is characteristic of only large companies

c)

is more appropriate where standardization is important

d)

is accurately described by all of these

10.

Organizational authority is traditionally characterized by _______________.

a)

chain of command

b)

chief executive officers

c)

autonomy

d)

task redesign

e)

significance of the task

11.
Which function of management involves reviewing the performance of employees?
a)
Organizing
b)
Planning
c)
Leading
d)
Controlling
12.
Which function of management involves creating goals, objectives, and ways to achieve them?
a)
Organizing
b)
Planning
c)
Controlling
d)
Leading
13.
Name the function of management that involves monitoring how the business is performing.
a)
Leading
b)
Controlling
c)
Planning
d)
Organizing
14.
Who makes the decisions that middle managers carry out?
a)
Operational Managers
b)
Top-Level Managers
15.
Which function of management requires leaders to provide a direction and vision for a business?
a)
Leading
b)
Planning
c)
Organizing
d)
Controlling
16.
What management function involves monitoring customer satisfaction?
a)
Planning
b)
Leading
c)
Organizing
d)
Controlling
17.

What does CEO stand for?

a)

Chief Economic Officer

b)

Chief Economic Operator

c)

Chief Executive Officer

d)

Challenging Elephant Obesity

18.

What does HR stand for?

a)

Honored Representitave

b)

Human Resources

c)

Help Responder

d)

Horrible Rats

19.
Leaders in business are not always the _______________________.
a)
customer
b)
employee
c)
manager
d)
none of these
20.
Motivating Staff is part of which managerial function?
a)
Planning
b)
Organizing
c)
Leading
d)
Controlling
21.
Measuring Financial Performance is part of which managerial function?
a)
Planning
b)
Organizing
c)
Leading
d)
Controlling
22.
Ordering Materials is part of which managerial function?
a)
Planning
b)
Organizing
c)
Leading
d)
Controlling
23.
Allocating Staff to Tasks is part of which managerial function?
a)
Planning
b)
Organizing
c)
Leading
d)
Controlling
24.
Devising Strategies is part of which managerial function?
a)
Planning
b)
Organizing
c)
Leading
d)
Controlling
25.
Modelling Expected Behavior is part of which managerial function?
a)
Planning
b)
Organizing
c)
Leading
d)
Controlling
26.
Comparing Output Against Targets is part of which managerial function?
a)
Planning
b)
Organizing
c)
Leading
d)
Controlling
27.
Monitoring Production Levels is part of which managerial function?
a)
Planning
b)
Organizing
c)
Leading
d)
Controlling
28.
Formulating Vision Statements is part of which managerial function?
a)
Planning
b)
Organizing
c)
Leading
d)
Controlling
29.
Inspiring Workers to Meet Targets is part of which managerial function?
a)
Planning
b)
Organizing
c)
Leading
d)
Controlling
30.
Establishing Objectives is part of which managerial function?
a)
Planning
b)
Organizing
c)
Leading
d)
Controlling
31.

Arranges people and resources to work together to accomplish a goal

a)

Leading

b)

Organizing

c)

Staffing

d)

Planning

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