WorksheetsiPhone Payments
Total questions: 8
Worksheet time: 4mins
What iPhone is NOT eligible for iPhone Payments?
iPhone 7/7 Plus
iPhone 8/8 Plus
iPhone Xs/Xs Max/XR
Refurbished models on Apple.com
A Citizens One loan is a
Hard credit check
Soft credit check
Neither
Both
With iPhone Payments, a phone must be activated with a carrier at time of purchase.
True
False
Can a customer apply a trade-in to lower their monthly plan or make a down payment or both?
Apply a trade-in
Make a down payment
Both
Neither
If a loan is declined, what other options do they have?
Buy outright
Carrier financing
Financing through Barclays
All of the above
Customers can manage their Citizens One loan by visiting an Apple Store or calling 1-800-MYAPPLE
True
False
What can be included in the Citizens One loan?
AppleCare+
AppleCare+ with Theft and Loss
Either
None of the above
Can you exchange an iPhone that has been purchased with iPhone Payments?
Yes, within the return period
No, all sales are final
It depends on the Sorting Hat to make a decision
Let's ask Barry
