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Business Letter

Total questions: 9

Worksheet time: 5mins

Name
Class
Date
1.

Which salutation may be used when a sender does not know the name of a recipient?

a)

Dear Ms. Young

b)

Dear Sir

c)

Dear Nr. Seangsuwan

2.

To start using e-mail, what does a computer user need to have?

a)

attachment

b)

spelling

c)

e-mail address

3.

What does the CC meaning?

a)

Computer Copy

b)

Insert other recipients email addresses you are sending copies of the message

c)

Copy Carbon

4.

What type of email sentence said “ We would like to inform you that …….”?

a)

Inquiry email

b)

Invitation email

c)

Notification email

5.

What type of email sentence said “ If possible, would /could you……”?

a)

Inquiry email

b)

Reply email

c)

Notification email

6.

How many part of email?

a)

8

b)

3

c)

9

7.

How many part of main element letter?

a)

8

b)

3

c)

9

8.

What is the position of the sender’s address in business letter?

a)

Inside address

b)

Heading

c)

Closing

9.

What is the informal salutation?

a)

Dear Sir

b)

Dear Mr. Jame K Carton

c)

Dear friend