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WorksheetsMAINSAVER 12.6 WEB MODULE TRAINING RECORD: NON ENGINEERS
Total questions: 12
Worksheet time: 16mins
How many attempts do you have to input the correct password before you are locked out of your Mainsaver account?
3
4
5
1
Can Mainsaver Web Module be accessed through another method other than through Citrix?
Yes - Through URL link because Mainsaver Web Module is hosted on a local server
No - Mainsaver Web Module runs through Citrix Only
When raising a Work Order what type of detail should be included in the Work Requested Field?
What you heard, smelled or felt at the time of failure or leading up to the equipment issue, along with the specific part of the equipment.
That you want an engineer to fix your equipment ASAP
Vague two word sentence
When raising a Work Order through the Asset Drill down, what are the main minimum required fields for entry that Production/Hygiene must complete in order to submit?
(1) Asset Number (2) Asset Status (3)Plan Priority (4)Work Requested box
(1) Asset Number (2) Telephone number
(1) Work Requested field (2) Action Code field (3) Fault Code field
Work Orders that have the status Closed (CLO) can be viewed where within Web Module?
Work Orders
WO Viewer
When should you raise a Work Order (think carefully about this question)
IMMEDIATELY - Before calling an engineer, and as soon as possible when noticing a machine fault
AFTER you call an Engineer and several hours after the machine has incurred damage (this is what is currently occurring)
You have up to 2 minutes to answer this question
3 out of the 4 people below are Mainsaver Super Users. These superusers can be contacted if you need your Mainsaver Web Module password reset.
Please select them.
What does the Work Order Status GAP mean? (See image)
Engineers have been slow in carrying out the Work Order job
The Work Order cannot be completed due to Engineers not being provided a gap in production for them to work within
From an ENGINEERING perspective, what is the key purpose of Mainsaver?
To record the number of jobs Engineers carry out
To identify the failure modes occurring within equipment, from which effective maintenance tasks can be added to a preventative maintenance schedule to reduce equipment failure
What does the Work Order Status field 'CMP' mean?
The Engineer has not done the repair yet and therefore the Work Order has NOT yet begun
The Work Order has been completed
The Work Order is still in a state of breakdown
You have up to 3 minutes to answer this question
Please tick the 4 statements which apply:
The main goal of this Mainsaver Refresher session is for you to understand that:
GAP Work Order status indicates that a Production gap is required for engineers to complete the job
Work Orders must be categorised in appropriate Plan Priority categories
Due dates tell you know when a job should be completed
Going forward, Engineering work will only be carried out if Production/ Hygiene raise a Mainsaver Work Order ticket
Mainsaver Work Orders can be raised AFTER calling an engineer to complete a job
If when raising a Work Order what do you select under 'Work Group' drop down?
Your department example- 'Technical' , 'Hygiene', 'Production', 'Supply Chain' etc
'Engineering' - as it is Engineering who would carry out the repair
