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Organization Communication

Total questions: 10

Worksheet time: 4mins

Name
Class
Date
1.

Who invented the Communication Accommodation Theory (C.AT)?

a)

Howard Gates

b)

Howard Giles

c)

Howard Stark

d)

Howard Pots

2.

Scenario: It's a Friday night and you are watching Brooklyn 99. You notice that they are using law terms but make no effort to do anything. What is this an example of?

a)

Convergence

b)

Divergence

c)

Over-convergence

d)

None of the above

3.

What is one of the C.A.T assumptions?

a)

Speech and behavioral

b)

Appearance and beauty

c)

Diet and weight

d)

Friends and family

4.

Scenario: Emily moved from Wisconsin to California and she notices the California accent. She tries her best to copy their accent. What is this an example of?

a)

Convergence

b)

Divergence

c)

Over-convergence

d)

None of the above

5.
a)

Convergence

b)

Divergence

c)

Over-convergence

d)

None of the above

6.

Scenario: You are Ms. Hannah and Eric starts to use inappropriate slang with talking to you. In response, you decide to choose more appropriate language. What is this an example of?

a)

Convergence

b)

Divergence

c)

Over-convergence

d)

None of the above

7.
a)

Convergence

b)

Divergence

c)

Over-convergence

d)

None of the above

8.

What is the C.A.T?

a)

the behavioral changes that people make to match communication to a person

b)

The effort to accommodate for something they've done wrong

c)

the behavioral changes that people make to give compliments to others

9.

What not to do when adapting to norms:

a)

Proper language with our boss

b)

Slang with your grandma

c)

Being quiet during an exam

d)

Barking with your dog

10.
a)

Convergence

b)

Divergence

c)

Over-convergence

d)

None of the above