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WorksheetsUnderlay
Total questions: 10
Worksheet time: 6mins
Interfloor advise that their underlay is guaranteed for the...
first 5 years of the installation
lifetime of the installation
first year of the installation
first 30 days of the installation
Which Underlay products could you compare to an Aero Mint? (Select 2)
Sisal and Naturals
Comfort
Crumb Rubber
Comfort plus
What type of underlay is pictured below?
Crumb Rubber
Crub Rubber & Felt
Comfort Plus
Sisals and Naturals
What percentage of the total underlay sales does Crumb Rubber Underlay represent?
1.5%
33%
50%
66%
What type of underlay is pictured?
Sisals and Naturals
Wood and Laminate
Crumb Rubber and Felt
Foil and Sponge
Which of the following underlay would you recommend for a master bedroom?
Upcycled Felt
Comfort
Comfort Plus
Crumb Rubber
If a customer has Underfloor Heating what is the Maximum combined TOG rating the carpet and underlay can be?
0.5
1.5
2.5
5
What are the benefits of having Paper Sheet underlay in addition to your normal underlay?
It has not benefit, it is purely to make more money
It stops mice eating the underlay
It stops dust coming up between the floorboards marking the carpet
Sound-proofing
As part of the new Terms and Conditions, if the customer has signed for new underlay they have to have it.
True
False
If the customer phones complaining their underlay smells. What would you do? (Tick 2)
Enquire what the underlay smells of. Is it a foul smell?
Advise the customer it should dissipate after 4 weeks
Tell the customer there is nothing you can do.
Offer to replace the underlay straight away.
