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WorksheetsCOMMUNICATION AT THE WORKPLACE
Total questions: 11
Worksheet time: 6mins
What is communication?
the process of understanding and sharing ideas, opinions or information
the process of knowing and sharing ideas, opinions or information
the process of applying and sharing ideas, opinions or information
the process of remembering and sharing ideas, opinions
Which of the following is included in formal oral communication?
face-to-face conversation
telephone conversation
classroom lectures
discussion that take place at business meetings
Which of the following is included in informal oral communication?
job interviews
speech
telephone conversation
presentation at business meetings
Choose the correct example of informal phrase:
Please do not hesitate to contact me immediately.
Hi there, all.
Good morning, madam.
I am pleased to inform you of our upcoming event.
Choose the correct phrase with a friend:
Hi honey, how was your day?
Good morning, Sir. May I ask you a question?
Sure Peter, what's up?
Certainly, it's eleven thirty.
What is the importance of communication skill?
to ignore what is said by others
to ignore nonverbal clues
to understand basic communication pattern at the workplace
to pay less attention to the person's response
The following are types of communication at the workplace except:
employer to employee
stakeholders
colleagues
customer friend
Which of the following is not the way to communicate better with your colleagues at work?
listen actively
speak with distraction
construct criticism
build and earn trust
Which one is not the correct way to speak and write?
short
simple
ambiguous
direct
"That's not true!" Choose the correct function of that phrase:
to deny
to thank
to explain
to ignore
"I should not have made him angry". Choose the correct function of the phrase.
to appologize
to regret
to explain
to express worry
