WorksheetsRevision Chapter 5
Total questions: 15
Worksheet time: 8mins
Organizational design requires a manager to ________.
decide who leads a group within an organization
change the culture of an organization
change or develop the structure of an organization
change the logo of an organization
All of the following are part of the process of organizational design EXCEPT ________.
deciding how specialized jobs should be
determining rules for employee behavior
determining the level at which decisions are made
determining goals for the organization
Which of the following are NOT basic elements of organizational design?
work specialization, span of control
chain of command, line authority
centralization, decentralization
departmentalization, formalization
Which statement accurately defines work specialization?
It is the degree to which tasks are grouped together.
Individual employees specialize in doing part of an activity rather than the entire activity.
Jobs are ranked relative only to their worth or value to the businesses.
Work specialization clarifies who reports to whom.
Functional departmentalization groups jobs by ________.
tasks they perform
territories they serve
products or services they manufacture or produce
type of customer they serve
________ departmentalization is based on territory or the physical location of employees or customers.
Functional
Product
Geographic
Matrix
Honda Malaysia vehicle offices usually use this kind of departmentalization.
product
functional
customer
process
The chain of command answers this question.
Where do I go for help?
How do I know when the task is complete?
What are the rules?
Who reports to whom?
Authority gives an individual the right to do this.
give orders
reprimand employees
command respect
obey orders
________ is the obligation or expectation to perform a duty.
Responsibility
Unity of command
Chain of command
Span of control
In recent years, organizations have become more ________ to be responsive to a dynamic business environment.
centralized
decentralized
structured
mechanistic
Organizational design is the process in which managers change or develop an organization's structure.
True
False
There are four basic elements in organizational design.
True
False
The original ideas about organizational design formulated by Fayol and Weber are now largely obsolete.
True
False
Departmentalization is how jobs are grouped.
True
False
