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Worksheetscompetitive environment
Total questions: 10
Worksheet time: 4mins
What is a competitive environment?
When there is no competition in the area
When there are businesses similar in the area
A dynamic external system in which a business competes and functions
What will lowering prices create?
lower profits
higher profits
no profit
breaking even
Where would be the best place to start a hairdressing business?
Sports stadium
A town centre
Close to a housing estate
Close to competitors
What is a good example of good customer service?
Refunding an item for a customer
Smiling at customers
Not listening to customers requests
Offering your help and service to a customer
What can a business do to stand out?
change the brand name
have a logo
differentiate a product or service
have a mascot
What can a business do to add value to a product?
improve quality
make their prices higher
make their prices lower
keep the product the same
Why is important for a business close to similar shops ?
to sell more products
to catch possible customers who move from store to store
increase profit
to break even
What is goodwill?
a good deed
helpful friendly service
when a business accepts refunds
no customer service
What is product range?
producing products that are better than competitors
having a wide range of products
having many of the same thing
having lots of businesses
How could a business improve their product quality?
charge more for products
change supplier
use better raw materials
meet customer needs
