WorksheetsService Order Enhancements and the new Vacation Process
Total questions: 10
Worksheet time: 3mins
Have you learned more than one thing you didn't know before coming to the MIC?
Yes
No
What was this year's theme of the MIC?
50 Years of New Features!
AFTER
NEXT
BEFORE
What subtab did we move the Vital Service checkbox to?
Local tab Local Options subtab
General tab Options subtab
Vital tab
What two screens in the software, now contain a Work Order Column
Workflow tab Task Assignments Summary Table
Summary Table in Service Order mode
Agmt tab
SO tab Work Order subtab
How can I see who last updated a field in the service order?
Review SO
Service Order Audit Spy Glass
User Audit
I C U iVUE screen
Do we have a process that will close out an order when the final task is Completed and what does the Task Code have to be named?
Auto Close Service Order process
CLOSE_SO
SO_CLOSE
Close My Service Order process
What can I check to make sure my pending orders are all closed out before I begin billing?
Pending SO Wrkflw Verification
Query Builder Work Queue report
SO Summary
Service Orders<Service Orders screen
Is there a task type that will navigate me to a different screen or pop up a dialog box all while being in the Service Order?
Service Order Internal Screen
Navigatable Task
Resource
Print Option
In what way do companies use the Validate/Close button?
Used one time
Can be used two fold function
Click it and click Validate
Click it and click Close SO
Customers who wish to leave for a designated 6 months and come back into service, what's an easy way to do this?
Create Auto Vacation Orders
Vacation Orders Auto Create
