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CounterBee's

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

What is the 3rd keys Step in 7 keys Step

a)

Smile & Greet

b)

Total the order Do Suggestive Selling Call out the order

c)

Assemble the Order

d)

Total the order and State the amount Of Purchase

2.

Smile the customer 5 meters Away And greet ______.

a)

1.5 Meters

b)

2 meters

c)

1 meter

d)

5 meters

3.

What is the name of our Kiddie Meal for August

a)

jolly space adventure

b)

jollibee Fun Camp

c)

Jollibee going Jollitown

d)

Jollibee Town

4.

When was the launching date of lipton Iced tea

a)

july 10 , 2019

b)

July 15, 2019

c)

June 15, 2019

d)

July 5, 2019

5.

How Much is the yumburger Kiddie Meal Without Drinks

a)

100

b)

75

c)

25

d)

80

6.

What is POS

a)

power of Sales

b)

Point of View

c)

Point of Sales

d)

Power Of Love

7.

Who is our Food Safety manager

a)

Cherry Mae Lobaton

b)

Cherry Mae Jumawan

c)

Cherry mae Arevalo

d)

Sherill Pagal

8.

Promo duration of Kiddie Meal

a)

Aug 2-29 2019

b)

Aug 1-15 2019

c)

Aug 1-31 2019

d)

Aug 1-30 2019

9.

The first key step should be done by any of the service team who meets a guest

a)

Present the order

b)

Thank the customer and ask for repeat Business

c)

Assemble the order

d)

Smile and greet the customer

10.

What is the Sequence in Assemble the order

a)

beverages, Product in box, softserve, fries, Pies and sandwhiches

b)

Beverages, Product in box, sandwhiches and pies, softserve.fries

c)

Beverages, Product in box, sandwhiches and pies.fries, softserve

d)

Beverages, Product in box, softserve, sandwhiches and pies,.fries

11.

starts when the guest reaches the counter and ends when the guest receives all the items ordered. It indicates the total time the guest and cashier transacts business.

a)

attenting the table time

b)

turn arount time

c)

food Serving time

d)

Promise time

12.

In this system, one cashier (CA) is assigned per POS. She or he performs all 7 key steps. This is the most basic system used in Jollibee stores. This system is recommended during slack periods.

a)

cashier only System

b)

OOt Counter System

c)

one line counter system

d)

Two line counter System

13.

Theff. are Counter service system except

a)

two line counter system

b)

Cahier counter system

c)

One line Counter System

d)

OOT counter System

14.

What is the calling Code for 2 pc ChickenJoy

a)

2pc joy

b)

joyrice

c)

Singlerice

d)

pAPArice

15.

what is SQM

a)

Service quality Manager

b)

Store quality manger

c)

Suspension Quality manager

d)

Service Quality Managerial

16.

is a way of convincing our guests to order something to compliment their meals or an opportunity to offer a new product line.

a)

NEW PRODUCT

b)

sUGGESTIVE SELLING

c)

PRICE SELLING

d)

SELLING PRODUCTS

17.

MEAL SQUARE IS COMPOSED OF THE FF.

a)

BEVERAGES, MAIN DISH, SIDE DISH,DESSERT

b)

BEVERAGES, PRODUCT IN STYRO, FRIES, SUNDAE

c)

BEVERAGES, SANDWHICHES, PIES, FRIES

d)

BEVERAGES, PRODUCT IN STYRO, SANDWHICHES AND PIES, FRIES

18.

key step should be done by the cashier. When receiving payment, use open palm gesture to convey a welcoming and accommodating response and make sure to state the amount of money given by the guest

a)

KEY STEP 1

b)

KEY STEP 3

c)

KEY STEP 6

d)

KEY STEP 4

19.

GREETING OF YES IS ACCEPTABLE IN WELCOMING THE GUEST

a)

TRUE

b)

FALSE

20.

 Conducts guest relations through correct order taking, correct punching of products in the POS and efficient receiving of guest’s payment.

a)

ASSEMBLER

b)

CASHIER

c)

OOT

d)

PRESENTER