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Management Principles-2

Total questions: 25

Worksheet time: 14mins

Name
Class
Date
1.
Developing a weekly employee work schedule
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
2.
Reviewing 10 employee applications for cashier vacancy
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
3.
Training employees on clean-up procedures of your restaurant
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
4.
Counting up the day’s sales and reporting it to the owner
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
5.
Creating a training manual for new employees
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
6.

Which of the following is not a part of Management process

a)

Directing

b)

Planning

c)

Delegating

d)

Controlling

7.

Creating company mission statement is

a)

Planning

b)

Controlling

c)

Organising

d)

Staffing

8.

A manager engaged in the managerial function of______is monitoring progress toward goal achievement and taking corrective action when needed

a)

Motivating

b)

Planning

c)

Controlling

d)

Coordinating

9.

Esprit De Corpse stands for

a)

Values

b)

Team spirit

c)

Group dynamic

d)

Morale

10.

Dismissing(firing) an employee for poor performance is _________

a)

Planning

b)

Controlling

c)

Staffing

d)

Supervision

11.

Which of the following tend to be least important to the success of lower level management

a)

Decisions skills

b)

Human skills

c)

Conceptual skills

d)

Technical skills

12.

Management as a profession has which of the features

a)

well defined and systematised knowledge

b)

Service motive

c)

Code of conduct

d)

All of the above

13.

Which of the following is NOT a level of management?

a)

top manager

b)

middle manager

c)

first- line manager

d)

executive manager

14.

Middle managers are managers who ........

a)

may be directors, chief executive officers, presidents and vice presidents

b)

are responsible for the management of employees directly engaged in producing the goods or services provided by the business

c)

are responsible for major areas of organizational activity

d)

are the ones who set policies and procedures and make final business decisions

15.

The strategic level of management is considered to be .............

a)

top level management

b)

middle management

c)

lower- level management

d)

organised management

16.

The amount of resources used to achieve an organisational goal is known as ______________________.

a)

effectiveness

b)

resourcefulness

c)

management

d)

efficiency

17.

Organisational effectiveness means _____________.

a)

doing things right

b)

doing the right task

18.

Monitoring performance and taking corrective action where needed.

a)

planning

b)

organising

c)

leading

d)

controlling

19.

The management function of commanding (directing) can be defined as ___________.

a)

ensuring that all groups and persons work efficiently and economically

b)

building the morale of staff so that they can work effectively

c)

delegating authority, arranging and allocating work and resources

d)

using leadership skills to get the best possible performance from subordinates

20.

Which of the following is not a duty of the manager while performing the interpersonal role?

a)

figurehead

b)

leader

c)

spokesperson

d)

liaison

21.

Under the decisional role of the manger, the manger who is an entrepreneur will ________________________.

a)

make decisions on how to allocate the resources of the organization

b)

respond to pressures over which the department or organization has no control such as conflicts

c)

initiate small-scale projects to improve the department or to react to a change in the environment

d)

draw up contracts with suppliers and trade unions

22.

Managerial skills include: technical, human and conceptual skills. Conceptual skills include ____________.

a)

the ability to work with people, to communicate, lead and motivate them as individuals or groups

b)

managers being able to use the processes, practices, techniques, and tools of a specialty area

c)

managers possessing the capacity to develop ideas, understand abstract relationships, and solve problems

d)

work-related skills that demonstrate the manager’s ability to use the technology, tools, techniques and procedures in a particular field

23.

An individual at the top management level would need which of the following set of skills?

a)

more conceptual skills, then human skills and technical skills

b)

more human skills, then technical and conceptual

c)

requires more technical skills, then human and conceptual

24.

At the lower level of management, which skill is the most important?

a)

conceptual skill

b)

human skill

c)

political skill

d)

technical skill

25.

Which of the following is a reward of management?

a)

having difficulty in effectively blending the knowledge, skills, ambitions, and experiences of a diverse group of employees

b)

receiving recognition and status in the organization and in the larger community

c)

poor interpersonal relationships among workers and also between workers and management

d)

having your success typically being dependent on others’ work performance