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Communication Unit Pre/Post Assessment

Total questions: 69

Worksheet time: 32mins

Name
Class
Date
1.
Which of the following is the best summary of the correct manner for giving feedback?
a)
Be brutally honest and talk about things beyond the speakers control
b)
Only give feedback to your best friends, if they beg you for it
c)
Keep your feedback to yourself
d)
Be honest without being brutal and give feedback inside the speaker's control
2.
The two types of organizational patterns commonly used with a persuasive oral presentation are ______________ and _______________.
a)
chronological / topical
b)
cause-effect / problem-solving
c)
topical / problem-solving
d)
chronological / spatial
3.
When preparing an oral presentation, what is the most important thing that any presenter can do?
a)
practice the presentation
b)
make eye contact with every audience member
c)
dress appropriately
d)
have great visual aids
4.
A spatial organizational pattern is used to narrate a sequence of events or explain a process.
a)
True
b)
False
5.
Oral communication skills are important for any career, whether you use it in informal conversations or business presentations.
a)
True
b)
False
6.
A specific purpose should be explicitly stated in the introduction of an oral presentation.
a)
True
b)
False
7.
The delivery method commonly used with very short presentations that have not been practiced are called __________________.
a)
impromptu
b)
manuscript
c)
extemporaneous
d)
memorization
8.
A presenter should always face the visual aid when speaking to a group of people.
a)
True
b)
False
9.
The environment, attitudes and beliefs of an audience, and the nature of the times is known as _____________________.
a)
feedback
b)
context
c)
message
d)
noise
10.
When giving feedback to a speaker on their performance, you should focus on what two elements to make the feedback more meaningful?
a)
specific and observable
b)
entertaining and short
c)
kind and empathetic
d)
direct and short
11.
The audience perceives 60% of the meaning of a presentation from _______________________ cues. 
a)
non-verbal
b)
written
c)
audio
d)
verbal
12.
A speaker's trustworthiness is known as _________________.
a)
empathy
b)
intelligence
c)
character
d)
competence
13.
Which of the following are the three (3) elements of oral communication?
a)
organization, delivery, content
b)
purpose, visual aids, content
c)
purpose, content organization
d)
content, delivery, visual aids
14.
A ____________________ organizational pattern is used to narrate a sequence of events or a process. 
a)
topical
b)
spatial
c)
chronological
d)
cause and effect
15.
When using visual aids, it is not important to explain them to the audience.
a)
True
b)
False
16.
A speaker's credibility is established by what two (2) things?
a)
competence and character
b)
height and weight
c)
knowledge and compassion
d)
empathy and character
17.
A(n) ___________________________ presentation is most likely to be used when the speaker has to be very precise, such as the President's State of the Union address. 
a)
manuscript
b)
impromptu
c)
extemporaneous
d)
memorized
18.
All of the following are examples of possible visual aids: graph, video, people, chart. 
a)
True
b)
False
19.
A speaker's knowledge of a specific topic is known as ____________________. 
a)
character
b)
intelligence
c)
competence
d)
empathy
20.
The following are all examples of _______________________ cues: gestures, eye contact, posture, facial expressions, and physical appearance. 
a)
verbal
b)
environmental
c)
physical
d)
non-verbal
21.
The delivery method that is structured and flexible and commonly uses note cards for important points is called ________________.
a)
impromptu
b)
manuscript
c)
memorization
d)
extemporaneous
22.
An attempt to change attitude or behavior of audience about questions of fact, value, or policy is known as _________________.
a)
informative
b)
persuasion
c)
entertainment
d)
memorized
23.
Effective topical presentations do not require a conclusion that summarizes the information that has been presented.
a)
True
b)
False
24.
A(n)  _____________________ presentation is designed to inform the audience on a specific topic. 
a)
informal
b)
maunuscript
c)
entertainment
d)
informative
25.
All are examples of  communicating non-verbally expect...
a)
Gestures
b)
Voice
c)
Posture
d)
Touch
26.
Communication is always a ___ way process.
a)
one
b)
two
c)
three
d)
four
27.
This type of communication is speaking to teachers and students.
a)
written
b)
non verbal
c)
oral
d)
body language
28.
Which of the following are rules for good listening?
a)
Stop Talking
b)
Put talker at ease
c)
Remove distractions
d)
All of the above
29.
Of the following which is not a nonverbal communication?
a)
Eye contact
b)
Arms Crossed
c)
Verbally talking
d)
Nail biting
30.
Is email a method of communication
a)
Yes
b)
No
c)
Maybe
d)
I don't kow
31.
Can a letter be a method of communication?
a)
No
b)
Yes
c)
Sometimes
d)
I don't know
32.
What is the primary purpose of communication?
a)
To send messages between senders and receivers
b)
To establish contact between senders and receivers
c)
To use technology
d)
To sell your mixtape
33.
Communication is the process of sending and receiving messages 
a)
true 
b)
false
34.
Making eye contact is a form of body language.
a)
TRUE
b)
FALSE
35.

The message is __% spoken word

a)

7

b)

38

c)

55

d)

6

36.

The message is __% tone of voice

a)

7

b)

38

c)

55

d)

6

37.

The message is __% body language

a)

7

b)

38

c)

55

d)

6

38.

types of nonverbal communication do NOT include

a)

contempt

b)

hostility

c)

affection

d)

anger

39.

7 universally accepted emotions does NOT include

a)

anger

b)

surpise

c)

laziness

d)

disgust

e)

happiness

40.

good eye contact does NOT mean

a)

respect

b)

willingness to listen

c)

keep communication open

d)

willingness to speak

41.

not having good eye contact generally does NOT mean

a)

anxiety

b)

defenselessness

c)

aviodance

d)

disruption

42.

nonverbal communication

a)

sending and receiving wordless messsages

b)

exchange of information using words

43.

verbal communication

a)

sending and receiving wordless messsages

b)

exchange of information using words

44.
Receiver
a)
creates the message
b)
analyzes the message
c)
route of message
d)
changes the message
45.
Source
a)
creates the message
b)
analyzes the message
c)
route of message
d)
changes the message
46.
Message
a)
creates the message
b)
verbal or nonverbal stimuli
c)
route of message
d)
changes the message
47.
Communication is the act of transmitting
a)
True
b)
False
c)
Who cares
d)
no
48.
Nonverbal Communication is sending and receiving word messages
a)
True
b)
False
49.
In understanding the message ____% is body language, ____% is tone of voice
a)
55, 38
b)
38, 55
c)
52,45
d)
83,56
50.
The message must be clear and concise
a)
True
b)
False
51.

Conversation skills in a professional settings include (check all that apply)

a)

tone of voice

b)

being clear

c)

being concise

d)

using slang

52.
Non-therapeutic communication 
a)
denies the patient the right to make their own decisions
b)
indicates that you are paying attention
c)
gets interaction started
d)
informs the patient
53.
What is not a part of therapeutic communication?
a)
Listening
b)
Silence
c)
Reflection
d)
Cliches
54.

what is not an example of being gender bias?

a)

all nurses are female

b)

all doctors are male

c)

all nurses are male

d)

all doctors are female

55.

True or False: Communication is more than just talking face to face?

a)

True

b)

False

56.

What is Body Language?

a)

Postures, gestures, and facial expressions.

b)

The exchange of information through the use of words.

c)

Your words say one thing but your body language say another.

d)

Speak from your point of view.

57.

Good listening skills include what?

a)

Smiling and waving at people

b)

Yelling loud at people

c)

Writing in slang.

d)

None the above.

58.

Hearing, thinking about and responding to another person’s message is

a)

“I” Message

b)

Active Listening

c)

Body Language

d)

Mixed Messages

59.

Three Styles of Communication

a)

Aggressive, Active Listening, communication

b)

Passive, “I” Messages, Assertive

c)

Aggressive, passive, and assertive

d)

None of the above

60.

When a person states his/her position in a firm but positive manner is

a)

Aggressive

b)

Assertive

c)

Passive

d)

None of the above

61.

The exchange of information through the use of words or actions is

a)

Active listening

b)

Body language

c)

Communication

d)

Aggressive

62.

A situation in which your words say one thing but your body language says another is

a)

An “I” Message

b)

A mixed message

c)

Body Language

d)

Active listening

63.

A person that is overly forceful, pushy, hostile or otherwise attacking in approach is known as

a)

Asserive

b)

Active listener

c)

Aggressive

d)

Passive

64.

Which communication style is the most effective?

a)

Aggressive

b)

Passive

c)

Assertive

65.

What is Mrs. Garley’s other job at the middle school?

a)

Athletic Director

b)

Assistant Principle

c)

Athletic Trainer

d)

PE Coach

66.

What does Mrs. Garley’s husband coach?

a)

Soccer

b)

Volleyball

c)

Wrestling

d)

Football

67.

Which of the following is considered a speaking skill?

a)

Make clear, simple statements

b)

Paying attention

c)

Rereading your words before you send a message

68.

Which of the following is considered a listening skill?

a)

Thinking before you speak

b)

Writing clear, simple statements

c)

Paying attention

69.

A person who has a tendency to give up, or give in without standing up for their rights and needs

a)

Aggressive

b)

Assertive

c)

Communication

d)

Passive

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