Before any repairs are made a __________________ report must be performed.

Tech A says that pre-exsisting damage can be included in the damage report.

Tech B says that the vehicle owner is responsible for paying the deductible.

Whos is correct?

A _____________________________ is written for damage that is found after the initial damage report is written.

When a collision shop is not equipped to handle a certain repair the may _______________________ to another facility to complete the task.

Tech A says that a damage report may be written by a production manager at the collision repair facility.

Tech B says that a insurance adjust from the insurance company may write the damage report.

Who is correct?

Tech A says that a teardown is not necessary to write a accurate damage report.

Tech B says that a wheel alignment is necessary for any vehicle that has suspension damage.

Who is correct?

The ____________________________ is paid by the insurance policy holder or vehicle owner.

Tech A says that a vehicle that is a total loss can not ever be repaired.

Tech B says that the vehicle owner can buy back a vehicle that has been declared a total loss.

Who is correct?

Tech A says that when ordering parts the VIN is required to insure the right part is ordered.

Tech B says that the shop should start repairs before they get parts to have the car ready for customer faster.

Who is correct?

the term "OSHA" stands for?

Safety glasses must pass standards set by American National Standards Institute. Safety glasses meeting this standard will have this displayed on them.

Which type of glove provides protection from sparks?

The federal agency EPA stands for?

If we need to flush our eyes due to a injury you must flush them for a minimum of ___________________ minutes?

Which of the following is a major part of the cooling system?

Technicians that work on a __________________________ system must be certified by passing a training program approved by the EPA.

Which of the following should be done first in the repair process/

__________________ welds can not be duplicated in a collision repair shop.

Which of the following is a example of stationary glass?

Tech A says that windshields must be installed using a factory recommended urethane.

Tech B says that windshields do not play a structural role in the vehicle body.

Who is correct?

A _________________________ wheel alignment involves aligning both the front and rear wheels.

If a rooster lays a egg on a slanted roof which side will it fall?