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Higher BM Marketing 1

Total questions: 21

Worksheet time: 21mins

Name
Class
Date
1.
What is "Consumer Behaviour?"
a)
The way consumers behave in a shop.
b)
Making a repeat purchase.
c)
The thoughts consumers have and the actions they take when purchasing products.
d)
Customers being loyal to a business.
2.
Which of the below statements is incorrect?
a)
Field research is more time consuming than desk research.
b)
Desk research is more expensive than field research.
c)
Field research is primary information.
d)
Desk research is secondary information.
3.
What type of sampling does the below statement describe?"The researcher chooses from a group of people with certain characteristics".
a)
Quota Sampling
b)
Random Sampling
c)
Stratified Random Sampling
4.
The Extended Marketing Mix is:
a)
Process, Physical Environment, Persons
b)
Process, People, Physical Evidence
c)
People, Process, Personal Service
d)
People, Process, Physical Education
5.
How many stages are there in the product life cycle?
a)
4
b)
5
c)
6
d)
7
6.
An extension strategy is designed to keep a product at the growth stage of the product life cycle for as long as possible.
a)
True
b)
False
7.
What is the final stage in the product life cycle?
a)
Introduction
b)
Maturity
c)
Decline
d)
Growth
8.

Maximum profits are made in the Maturity Stage.

a)

True

b)

False

9.
The consumer decision making process begins when consumers:
a)
recognize a need
b)
identify possible solutions
10.
Consumers evaluate their satisfaction with a product 
a)
just before they purchase the product 
b)
when they compare alternative products 
c)
when the need is recognized 
d)
after they purchase the product 
11.

The information stage of the consumer decision making process is...

a)

Where the consumer realises they need the product

b)

Where the consumers decison process changes as they obtain information

c)

Where the consumer evaluates alternatives in the market

d)

When the product has been purchased

12.

Altering one element of the marketing mix oftens means the remaining elements remain the same

a)

True

b)

False

13.

At what stage of the product life cycle would a Nintedo Wii be at?

a)

Introduction

b)

Growth

c)

Maturity

d)

Decline

14.

Which of the Boston Matrix Model categories are being described here: a business unit that has low growth potential and a small market share.

a)

Star

b)

Cash Cow

c)

Problem Child/Question Mark

d)

Dog

15.

Which of the Boston Matrix Model categories are being described here: a business unit that shows rapid growth but poor profit margins.

a)

Star

b)

Cash Cow

c)

Problem Child/Question Mark

d)

Dog

16.

Market Skimming is when a new product will enter the market with a high price and when the novelty has worn off the price will drop. True or False?

a)

True

b)

False

17.

Destroyer pricing is when you break in to an already established market and start with a low price. The price then increases. True or False?

a)

True

b)

False

18.

Factors affecting your choice for channels of distribution are...

a)

The Product

b)

The Price

c)

The Market

d)

Legal Requirements

e)

Finance Available

19.

Direct selling is when the Mnaufacturer sells straight to the wholesaler. True or False?

a)

True

b)

False

20.

What distribution channel would be used if you were buying the new Iphone?

a)

Direct

b)

Via Retailer

c)

Via Wholesaler

21.

What distribution channel would be used if you were buying catering-size bags of rice?

a)

Direct

b)

Via Selected Retailers

c)

Via a Wholesaler