WorksheetsIntro to Communications Review
Total questions: 18
Worksheet time: 9mins
All of the following are fields of external communication except:
A. Public relations
B. Media relations
C. Advertising
D. Interviews
All of the following are skills of public relations except:
A. Writing
B. Selling
C. Editing
D. Reading
Which term is not part of the four Ps of marketing?
A. Product
B. Price
C. Publication
D. Placement
In professional communication a ________ is best for a short message.
A. Memo
B. Report
C. Proposal
D. Case study
_________ listening can also be called pseudo listening.
A. Selective
B. Deep
C. Partial
D. False
In _______, the United States passed legislation prohibiting employers to discriminate against a person based on the grounds of race, religion, gender or ethnicity.
A. 2002
B. 1946
C. 1964
D. 1984
All of the following are parts of a report except:
A. Terms of reference
B. Conclusions
C. Procedure
D. Introduction
Which type of listening should be used when listening to a poem?
A. Empathetic
B. Evaluative
C. Deliberative
D. Appreciative
James recently learned he was not promoted because the company wanted a younger person to lead the group. This is an example of ________ discrimination.
A. Gender
B. Race
C. Age
D. Ethnicity
A _________ presentation should be used to sell a product.
A. Persuasive
B. Informative
C. Motivational
D. Individual
Which of the following can be defined as analysis, evaluation or judgment?
A. Criticism
B. Motivation
C. Etiquette
D. Behavior
Who should be introduced first?
A. A child
B. A teenager
C. A college student
D. A principal of a school
Which of the following is NOT a part of verbal communication?
A. Sound
B. Words
C. Speaking
D. Body language
Which of the following involves the listener paying close attention to what is being said in order to fully understand the message?
A. Appreciative listening
B. Evaluative listening
C. Full listening
D. Deliberative listening
Which of the following occurs when the receiver listens only to the content and not the feeling of the message?
A. Appreciative listening
B. Evaluative listening
C. Full listening
D. Deliberative listening
Which of the following is NOT a professional communication channel?
A. Blog post
B. Face to face
C. Reports
D. Memo
Communication between a business and its employees is called which of the following?
A. External communication
B. Public relations
C. Internal communication
D. Employer relations
An in-depth examination of a particular subject defines which of the following?
A. Case study
B. Proposal
C. Report
D. Memo
