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WorksheetsEmail Troubleshooting
Total questions: 7
Worksheet time: 3mins
what are the email functions?
Shows a list of all of the messages in your mailbox by displaying the message headers
Provides the ability to read a complete message, reply to it or forward it to other people
Provides the ability to compose a new message and send it to the desired recipients
Add attachments to messages you send and save the attachments from messages you receive.
All of the above
What is a mail server?
A mandatory application to use my browser
The connectivity between my email and the computer
Application that receives incoming e-mail from users and forwards outgoing e-mail for delivery
Select the right list for the Mail Server Protocols
IMAP, POP 3, SMTP, Exchange, Youtube
POP4, SMTP, IMAP
IMAP, POP3,SMTP
SMPT, IMAP, POP3
1. What is the SMTP protocol responsible for?
Sending messages
Receiving messages
Password
1. When manually adding an email account, what info is required?
Email address, incoming and outgoing mail server
Email address/username, password, incoming and outgoing email server
Username, IMAP, SMTP, POP3
Exchange, IMAP, SMTP, POP3
1. What are the most common incoming mail server protocols?
Exchange & IMAP3
IMAP4 and POP3
POP3 & IMAP
Exchange & POP3
What are the 4 Windows of troubleshooting?
Google, Network, Provisioning
IPhone, Tower, SD , Google
Education, Network, Hardware, Provisioning
