WorksheetsQuizzes
Total questions: 8
Worksheet time: 4mins
Applications are classified as systems of differentiation or systems of innovation based on the business activities that they enable or support. What do the terms "differentiation" and "innovation" refer to ?
Software
Business process
Hardware
All of above
Which Gartner's EA Pace-layers should R&D and Product Development Systems and Process in?
Systems of Innovation
Systems of Differentiation
Systems of Record
Which of the following is not the benefit of Customer Relationship Management?
Improved management decisions
Improved Cooperation Level
Improved customer service
Increased business growth and revenue
If an Application that most technology providers delivering best-of-breed solutions that can work with any core CRM and/or customer service application, which layers should the Application fall into?
Systems of Recrod
Systems of Differentiation
Systems of Innovation
Configuration of ERP not only changes the behaviour of the ERP but also extends its functionality.
True
False
Which option is the value driver that ESs focus on?
Integrate, Optimize and Centralize
Integrate, Optimize and Informate
Integrate, Optimize and Configure
Integrate, Optimize and Modify
Which option is not the characteristic of ERP?
Modular Design
Distributed Common Database
Flexible and Open Design
Automatic Generation of Information
Which Disruptive Technology is not direct Dependent on digitisation?
Next-Generation Genomics
Knowledge Work Automation
Advanced Robotics
Vehicle Autonomy
