WorksheetsOffering Services
Total questions: 20
Worksheet time: 39mins
Aya: Excuse me, Sir. May I have your time, please?
Ari: Yes, please.
Aya: We would like to offer our products.
Ari : What's that?
Aya : We are the provider of home internet connection. Are you interested in subscribing it?
Ari : Hmm... how much should I spend monthly?
Aya : For the first installation and monthly subscription, read this brochure.
Ari : Do you offer special prices?
Aya : If you subscribe in groups, in this case your neighbors, you will share the cost. Of course, it will be cheaper.
Ari: OK. I will discuss it with my neighbors.
Aya: Here is my number, Sir. Feel free to contact me.
Ari : All right.
Who do you think Aya is?
a supplier
a salesperson
a shop assistant
a technician
an entrepreneur
Aya: Excuse me, Sir. May I have your time, please?
Ari: Yes, please.
Aya: We would like to offer our products.
Ari : What's that?
Aya : We are the provider of home internet connection. Are you interested in subscribing it?
Ari : Hmm... how much should I spend monthly?
Aya : For the first installation and monthly subscription, read this brochure.
Ari : Do you offer special prices?
Aya : If you subscribe in groups, in this case your neighbors, you will share the cost. Of course, it will be cheaper.
Ari: OK. I will discuss it with my neighbors.
Aya: Here is my number, Sir. Feel free to contact me.
Ari : All right.
What does Aya propose to Ari?
to share the cost with his family
to contact her for more information
to read the brochure about her product
to meet her manager to get a special price
to use her home internet connection provider
Aya: Excuse me, Sir. May I have your time, please?
Ari: Yes, please.
Aya: We would like to offer our products.
Ari : What's that?
Aya : We are the provider of home internet connection. Are you interested in subscribing it?
Ari : Hmm... how much should I spend monthly?
Aya : For the first installation and monthly subscription, read this brochure.
Ari : Do you offer special prices?
Aya : If you subscribe in groups, in this case your neighbors, you will share the cost. Of course, it will be cheaper.
Ari: OK. I will discuss it with my neighbors.
Aya: Here is my number, Sir. Feel free to contact me.
Ari : All right.
What should Ari do to get a lower cost?
promote the product
subscribe for one year
find others to subscribe
become the loyal customer
become the member of the provider
Aya: Excuse me, Sir. May I have your time, please?
Ari: Yes, please.
Aya: We would like to offer our products.
Ari : What's that?
Aya : We are the provider of home internet connection. Are you interested in subscribing it?
Ari : Hmm... how much should I spend monthly?
Aya : For the first installation and monthly subscription, read this brochure.
Ari : Do you offer special prices?
Aya : If you subscribe in groups, in this case your neighbors, you will share the cost. Of course, it will be cheaper.
Ari: OK. I will discuss it with my neighbors.
Aya: Here is my number, Sir. Feel free to contact me.
Ari : All right.
Aya says, "...you will share the cost." What is the similar meaning of the underlined word?
Save
Multiply
Decrease
Divide
Increase
Aya: Excuse me, Sir. May I have your time, please?
Ari: Yes, please.
Aya: We would like to offer our products.
Ari : What's that?
Aya : We are the provider of home internet connection. Are you interested in subscribing it?
Ari : Hmm... how much should I spend monthly?
Aya : For the first installation and monthly subscription, read this brochure.
Ari : Do you offer special prices?
Aya : If you subscribe in groups, in this case your neighbors, you will share the cost. Of course, it will be cheaper.
Ari: OK. I will discuss it with my neighbors.
Aya: Here is my number, Sir. Feel free to contact me.
Ari : All right.
From the dialog we know that?
Ari is accepting the offers
Ari is refusing the offers
Ari is offering something
Aya is accepting the product
Ari is asking an offer
Ivan: You look very tired, Mom. You must have worked hard at home all long day.
Mom: Yes, our maid returns home as her mother is sick.
Ivan : How long will she stay there?
Mom: She told me that she will be staying there for at least three days.
Ivan : I see. What can I do for you, Mom?
Mom : Please wash the dishes, dear. I am going to iron these clothes.
Ivan : Ok Mom, anyway, why don't you do to the laundry for ironing?
Mom: No, I will do it myself. Occasionally we need to do housework by ourselves.
Ivan: You're right, Mom.
What does Mommy possibly do?
an officer
a housewife
a laundry staff
a manager
a housemaid
Ivan: You look very tired, Mom. You must have worked hard at home all long day.
Mom: Yes, our maid returns home as her mother is sick.
Ivan : How long will she stay there?
Mom: She told me that she will be staying there for at least three days.
Ivan : I see. What can I do for you, Mom?
Mom : Please wash the dishes, dear. I am going to iron these clothes.
Ivan : Ok Mom, anyway, why don't you do to the laundry for ironing?
Mom: No, I will do it myself. Occasionally we need to do housework by ourselves.
Ivan: You're right, Mom.
Why is Ivan's housemaid off?
she is ill
her mom is ill
her children are ill
she misses her family
she needs to have a rest
Ivan: You look very tired, Mom. You must have worked hard at home all long day.
Mom: Yes, our maid returns home as her mother is sick.
Ivan : How long will she stay there?
Mom: She told me that she will be staying there for at least three days.
Ivan : I see. What can I do for you, Mom?
Mom : Please wash the dishes, dear. I am going to iron these clothes.
Ivan : Ok Mom, anyway, why don't you do to the laundry for ironing?
Mom: No, I will do it myself. Occasionally we need to do housework by ourselves.
Ivan: You're right, Mom.
What will Ivan do?
iron the clothes
wash the shirt
go to a laundry
wash the dishes
call the housemaid
Ivan: You look very tired, Mom. You must have worked hard at home all long day.
Mom: Yes, our maid returns home as her mother is sick.
Ivan : How long will she stay there?
Mom: She told me that she will be staying there for at least three days.
Ivan : I see. What can I do for you, Mom?
Mom : Please wash the dishes, dear. I am going to iron these clothes.
Ivan : Ok Mom, anyway, why don't you do to the laundry for ironing?
Mom: No, I will do it myself. Occasionally we need to do housework by ourselves.
Ivan: You're right, Mom.
What does Mommy want to teach her son about?
honesty
politeness
carefulness
friendliness
independence
Ivan: You look very tired, Mom. You must have worked hard at home all long day.
Mom: Yes, our maid returns home as her mother is sick.
Ivan : How long will she stay there?
Mom: She told me that she will be staying there for at least three days.
Ivan : I see. What can I do for you, Mom?
Mom : Please wash the dishes, dear. I am going to iron these clothes.
Ivan : Ok Mom, anyway, why don't you do to the laundry for ironing?
Mom: No, I will do it myself. Occasionally we need to do housework by ourselves.
Ivan: You're right, Mom.
From the dialog we know that?
Ivan is offering something
Mommy is offering something
Ivan is asking for a help
Housemaid is offering something
Ivan is accepting an offer
John: Hello, Jean. Where have you been?
Jean: Hi, John. I just bought few kilograms of apples in the market.
John: Do you need some help to carry the apples?
Jean: __________________________
The suitable respond to complete the dialogue is ….
I don’t know
Why?
Of course, that’s very kind of you
I will help you
Good bye
Andy: I heard there will be a concert tonight. Would you like to go with me?
Sam: I’m afraid I cannot.
Andy: Why? I think you really love the band.
Sam: Yes, I do. But I have many works at home.
Andy: Let me help you, then.
Sam: _______________
Andy: Never mind. That’s what friend should do.
What should Sam say?
I really appreciate your help
I don’t need your help
I am fine, thank you
I will go, too
Don’t worry
Bryan: Nugy, where are you?
Nugy: I’m in the house. What’s matter?
Bryan: oh _____________ .
Nugy: I’d like to help you. For what?
The suitable expression to complete the dialog is ...
Would you like some help?
Sorry, I can’t help you
Let me help you
Could I possibly ask you to help me?
No, you don’t need to help
Bob: Sony, will you join me to build a birdhouse?
Sony: Sure, ______________. I am really excited.
The suitable expression to complete the dialog is ...
I don’t want to.
I am busy today
I will
I will not
I have to go
Tia: Good afternoon, Ma'am. May I help you?
Lia : Good afternoon. I'd like to return this dress, please.
Tia : Excuse me, Ma'am. May I know when you bought it?
Lia: Yesterday afternoon. I bought it for my niece, but it is too small. She needs a bigger one.
Tia: Can I see the receipt, Ma'am?
Lia: Here it is.
Tia: Ok Ma'am. We only receive the return for twenty hours from the purchase, but you can't take the money back. you should take it in products.
Lia: I see. I want to replace it with the similar model, but in a bigger size.
Tia: OK. Wait for a while.
Lia: Alright.
Tia: Excuse me, Ma'am. The bigger one with a similar model has sold out. Will you choose another dress?
Lia: OK
Where does the dialog take place?
in a bookstore
in a shoe store
in a fashion store
in a drugstore
in a sport store
Tia: Good afternoon, Ma'am. May I help you?
Lia : Good afternoon. I'd like to return this dress, please.
Tia : Excuse me, Ma'am. May I know when you bought it?
Lia: Yesterday afternoon. I bought it for my niece, but it is too small. She needs a bigger one.
Tia: Can I see the receipt, Ma'am?
Lia: Here it is.
Tia: Ok Ma'am. We only receive the return for twenty hours from the purchase, but you can't take the money back. you should take it in products.
Lia: I see. I want to replace it with the similar model, but in a bigger size.
Tia: OK. Wait for a while.
Lia: Alright.
Tia: Excuse me, Ma'am. The bigger one with a similar model has sold out. Will you choose another dress?
Lia: OK
Why can the dress be returned and replaced with another one?
it was bought in cash
it was an expensive shirt
it was ready in many size
it was bought less than 24 hours
it was the shop assistant's mistake
Tia: Good afternoon, Ma'am. May I help you?
Lia : Good afternoon. I'd like to return this dress, please.
Tia : Excuse me, Ma'am. May I know when you bought it?
Lia: Yesterday afternoon. I bought it for my niece, but it is too small. She needs a bigger one.
Tia: Can I see the receipt, Ma'am?
Lia: Here it is.
Tia: Ok Ma'am. We only receive the return for twenty hours from the purchase, but you can't take the money back. you should take it in products.
Lia: I see. I want to replace it with the similar model, but in a bigger size.
Tia: OK. Wait for a while.
Lia: Alright.
Tia: Excuse me, Ma'am. The bigger one with a similar model has sold out. Will you choose another dress?
Lia: OK
What can we learn from the dialog?
we should take our problems easy
we should insist our desire when shopping
we should do our shopping in our favorite place
we should think well before shopping, to avoid return
we should be grateful to the shop assistant who is offering service
Judy: Good morning, Sir. Do you have science book about animal anatomy?
Shopkeeper: Of course, dear. We have the book that you want. __________ to show the shelf?
Judy: I am fine, Sir. I can find by myself. I have other books to find, too.
Shopkeeper: ________. Take your time.
Judy: Thank you, Sir.
The suitable expression to complete the dialogue is …..
I would like
Can you
Would you like me
Do not go
May I
Judy: Good morning, Sir. Do you have science book about animal anatomy?
Shopkeeper: Of course, dear. We have the book that you want. __________ to show the shelf?
Judy: I am fine, Sir. I can find by myself. I have other books to find, too.
Shopkeeper: ___________. Take your time.
Judy: Thank you, Sir.
What should the shopkeeper say?
I am busy
Sorry
Thank you
Will you go?
That’s okay
Tia : It’s so hot in here.
Accuy : ______________
Would you like me to open the window?
Would you like me to close the window?
Should I turn on the heater?
Would I Like you to open the window ?
Would I like you to close the window ?
