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Evolution of Management

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.
Frederick Taylor is most closely associated with which of the following?
a)
Division of labor
b)
Scientific management
c)
Time and motion studies
d)
General administrative theory
2.
A major contribution that Taylor made to the study of management was ________.
a)
to measure efficiency on a 4-star scale
b)
to measure inefficiency on a 4-star scale
c)
to identify the one best way to get a job done
d)
to identify the three best ways to get a job done
3.
Prior to the Hawthorne studies, managers paid little attention to ________ in making decisions.
a)
efficiency
b)
cost control
c)
productivity
d)
human behavior
4.

It is the tendency of people to behave differently when they receive attention because they respond to the demands of situation.

a)

Thorndike Law of effects

b)

Law of individual differences

c)

Hawthorne Effect

d)

Organizational Behavior

5.

It is a set of traditional assumptions about people which prompt managers to believe that people dislike work, seek to avoid responsibility and are not ambitious and must be supervised closely.

a)

Theory I

b)

Theory X

c)

Theory Y

d)

Theory Z

6.

A school of management thought concerned primarily with how organizations should be structured and managed.

a)

Scientific Management

b)

Administrative Management

c)

Contingency Approach

d)

Human Relations Movement

7.

Which of the following is one of the key findings in Hawthorne experiment?

a)

Cooperation between worker and management will ensure work is accomplished.

b)

Developing standards of work will boost productivity

c)

Employees perform better when they are part of any program.

d)

Workers when rewarded with financial incentives increase their productivity

8.

Who is the proponent of Theory X & Y?

a)

Glasdour McGregor

b)

Conor McGregor

c)

Douglas McGregor

d)

Don McGregor

9.

The viewpoint that there is no one best way to manage people of work but the best way depends on certain situational factors.

a)

Positive Organizational Behavior

b)

Administrative Management

c)

Contingency Approach

d)

Human Relations Movement

10.
What is the term that refers to a customer oriented management philosophy and strategy?
a)
Operations Management
b)
Total Quality Management
c)
Entrepreneurial Management
d)
Strategic Management