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WorksheetsERP 1
Total questions: 15
Worksheet time: 30mins
What does ERP stand for?
Enterprise Resource Planning
Enterprise Resource Program
Enterprise Recycling Program
Environmental Resource Planning
Which of the following business functions would use Enterprise Resource Planning?
Hiring new staff
Legal strategies
Customer relationship management
Market entry strategies
Which of the following describes an ERP system?
ERP systems provide a foundation for collaboration between departments
ERP systems enable people in different business areas to communicate
ERP systems have been widely adopted in large organisations to store critical knowledge used to make the decisions that drive the organisation's performance
All of the above
Which of the following is a reason for ERPs explosive growth?
ERP is a logical solution to the mess of incompatible applications
ERP addresses the need for global information sharing and reporting
ERP is used to avoid the pain and expense of fixing legacy systems
All of the above
Which of the following is NOT a task?
Check insurance policy details
Insurance policy does not cover the damage
Calculate settlement amount
Determine if customer is liable for damage
Which of the following is NOT an event?
Purchase order received
Claim withdrawn by customer
Notify settlement decision to customer
Payment delay expired
In a process-oriented organization, who is directly accountable for poor performance of a process?
The process participants
The executive management team
The process owner
The process analyst
The BPM group
The following BPMN diagram contains an incorrect gateway. Which one?
The AND gateway following task A
The XOR gateway following task D
The AND gateway preceding task F
The XOR gateway following task F
What is wrong with this collaboration diagram?
This collaboration can be fixed by replacing the XOR-split with an event-based gateway
The XOR-join needs to be replaced by an OR-join
The intermediate message flow in the Auctioning Service pool should be replaced by a receive task
This collaboration may deadlock if the seller is already registered
An internal decision in one party must be matched by an XOR-join in the other party
Consider the following model. Which of the following statements is incorrect?
If a cancelation request is received after raw materials have been acquired, the request is not considered
An order may be cancelled either if a cancelation request is made by the customer, or if materials are unavailable
Task "Purchase raw materials from Supplier" is always executed
An order may still be canceled even if a customer sends a "Stop cancelation request"
The interruption of the raw materials acquisition sub-process may be triggered from within the process, but outside the activity itself
Accounting and Finance is responsible for tasks related to:
Recruits, hires, trains, and compensates employees, ensures compliance with government regulations, and oversees the evaluation of employees
Provide summaries of operational data in managerial reports, controlling accounts, planning and budgeting, and cash-flow management
Sets product prices, promotes products through advertising and marketing, takes customer orders, supports customers, and creates sales forecasts
Develops production plans, orders raw materials from suppliers, receives raw material, manufactures products, maintains facilities, and ships products to customers
Which perspectives is better for managers to take in order to satisfy customer's needs?
Business function
Business process
Which of the following business function is involved in developing products and determine pricing?
Finance and Accounting
Supply Chain Management
Human Resource
Marketing and Sales
What is at the heart of any ERP system?
Information
Customers
Employees
Database
An information system produces information using the ________ cycle.
data analysis
input-process-output.
input-output.
process-input-output.
