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Communications Review

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Define "Communication"

a)

The exchanging of information or news.

b)

the existence of a variety of cultural or ethnic groups within a society.

c)

attitudes, status consciousness, emotions, etc. of a person that deeply affects the ability to communicate.

d)

relating to or in the form of words.

2.

Psychological Barrier

a)

the existence of a variety of cultural or ethnic groups within a society.

b)

relating to or in the form of words.

c)

attitudes, status consciousness, emotions, etc. of a person that deeply affects the ability to communicate.

d)

The exchanging of information or news.

3.

Define Verbal

a)

The exchanging of information or news.

b)

relating to or in the form of words

c)

the existence of a variety of cultural or ethnic groups within a society.

d)

attitudes, status consciousness, emotions, etc. of a person that deeply affects the ability to communicate.

4.

Culture Diversity

a)

The exchanging of information or news.

b)

attitudes, status consciousness, emotions, etc. of a person that deeply affects the ability to communicate.

c)

elating to or in the form of words

d)

the existence of a variety of cultural or ethnic groups within a society.

5.

Define Objective Observation

a)

attitudes, status consciousness, emotions, etc. of a person that deeply affects the ability to communicate.

b)

unbiased and avoiding stereotypes

c)

relating to or in the form of words

d)

The exchanging of information or news.

6.

The abbreviation "MI" stands for

a)

Myocardial Infarction

b)

Main Intestines

c)

Mild Intelligence

d)

None of the above

7.

The abbreviation "BP" stands for

a)

Blood Poison

b)

Bad People

c)

Blue Puss

d)

Blood Pressure

8.

The abbreviation "c/o" stands for

a)

Care of

b)

Coming out

c)

Complaints of

d)

None of the above

9.

The abbreviation "ht" stands for

a)

Height

b)

Heat

c)

Hint

d)

Heal

10.

The abbreviation "dx" stands for

a)

Distance

b)

Distal

c)

Diagonal

d)

Diagnosis

11.

Which of the following is NOT an effective communications techniques for Aphasia

a)

Give them time to speak.

b)

Resist the urge to finish sentences or offer words

c)

Communicate with drawings, gestures, writing and facial expressions in addition to speech.

d)

Loud or distracting sounds that make it hard to hear or concentrate

12.

All of the following are barriers to Effective Communication EXCEPT...

a)

Filtering.

b)

Information Overload.

c)

Non-emotional Disconnects.

d)

Credibility

13.

Which is NOT an effective communications techniques for Blind / Vision Impairment

a)

Find out if a person wants assistance

b)

Keep your mouth and eyes visible

c)

Provide reasonable accommodations

d)

Provide clear directions

14.

Which is NOT a proper effective communications techniques for a Language barrier

a)

Use repetition

b)

Be respectful

c)

Use plain Language

d)

None of the above

15.

Which is NOT an effective communication technique for Deaf / Hard of Hearing

a)

Do not talk from another room

b)

Speak clearly, slowly, distinctly

c)

Use plain Language

d)

Be respectful

16.

The abbreviation “IV” stands for:

a)

the number 4

b)

intravenous

c)

Introverted

d)

Intravascular

17.

The abbreviation “pt” stands for

a)

Part

b)

Private

c)

Patient

d)

Patent

18.

Define Sender

a)

a person who sends or transmits a message

b)

One who retrieves

c)

without the use of spoken language.

d)

includes gestures, facial expressions, and body positions

19.

Define Receiver

a)

a person who sends or transmits a message

b)

relating to or in the form of words

c)

a person who gets or accepts something

d)

The exchanging of information or news.

20.

What is "Objective Observation"?

a)

to describe exactly what is happening while making assumptions

b)

deals with each person's own opinions about their observations.

c)

deals with the most popular opinions about observations.

d)

to describe exactly what is happening without making assumptions