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Marketing & Active Listening

Total questions: 28

Worksheet time: 30mins

Name
Class
Date
1.

What are the 4 P's of marketing (aka marketing mix)?

a)

production, product, promotion, prime

b)

product, place, price, promotion

c)

producing, pricing, promoting, preventing

d)

photos, videos, radio, TV

2.

Creating, promoting and presenting a product to meet consumer wants or needs is called

a)

marketing

b)

sales

c)

advantage

d)

networking

3.

The exchange of goods or services is

a)

target

b)

sales

c)

marketing

d)

none of these

4.

Making use of resources or a strategy that gives your organization a “leg up” on its competitors is known as

a)

business

b)

marketing

c)

target marketing

d)

competitive advantage

5.

A group of customers which the business has decided to aim its marketing efforts and ultimately its merchandise is

a)

bull market

b)

network

c)

target market

d)

customers

6.

A product must meet customer _____________ in order to be of value to the company.

a)

A. wants

b)

B. needs

c)

C. price range (ability & willingness to pay)

d)

A or B and C

7.

Where would a business like Red Lobster be least likely to locate?

a)

large city on a main hwy

b)

medium city in a business district

c)

medium city in a mall

d)

large city near Olive Garden & Longhorn’s

8.

The person who purchases a product at Walmart is always the __________.

a)

consumer

b)

customer

c)

supplier

d)

customer & consumer

9.

What is the main purpose for a company advertising?

a)

To get on TV or Radio

b)

To increase profits

c)

To spend some of their money to help with taxes

d)

To let many people at once know where the business is located

10.

Which of these terms refers to the group of all the product lines offered for sale by a company?

a)

target market

b)

product mix

c)

marketing mix

d)

brand

11.

The person who uses the car wax and sponge purchased at O'Reilly's is the _______.

a)

consumer

b)

customer

c)

supplier

d)

seller

12.

Which of these products are goods?

a)

manicure

b)

new cap

c)

taxi ride

d)

all of the above

13.

What is the main reason why generic products can be sold at a reduced price?

a)

They are lower in quality.

b)

They have less competition.

c)

Less money is spent to promote them.

d)

They are available in more store locations.

14.

It's important for all elements of the marketing mix to work together. In good marketing strategy, what's at the center of all the efforts?

a)

the customer

b)

the product

c)

the business

d)

the competitors

15.

Which of these statements defines the philosophy of marketing?

a)

Focus on selling through lots of advertising and large sales forces

b)

Produce a large amount of goods as quickly as possible to increase supply

c)

Use high-pressure sales tactics to increase profits for the business

d)

Focus all of efforts on satisfying the wants and needs of the customer

16.

What is the term for any form of communication that a business uses to inform, persuade, or remind potential customers about their products?

a)

promotion

b)

packaging

c)

marketing mix

d)

distribution

17.

The process of communication through sending and receiving wordless messages through gesture; body language or posture; facial expression and eye contact:

a)

non-verbal signals

b)

projection

c)

interpretation

d)

active listening

18.

A communication technique which requires the receiver to give feedback of what they hear to the speaker to confirm what the receiver has heard.

a)

analyzing

b)

feedback

c)

non-verbal

d)

active listening

19.

To examine critically, so as to bring out the essential elements or give the essence of:

a)

body language

b)

empathy

c)

active listening

d)

analyze

20.

Understanding the nature or meaning of; grasp with the mind; perceive.

a)

empathy

b)

comprehend

c)

feedback

d)

enunciation

21.

The intellectual identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another (Identifying with others):

a)

analyza

b)

discern

c)

empathy

d)

active listening

22.

What is the term that refers to a product's identity, as represented by its name and/or mark?

a)

brand

b)

generic

c)

advertising

d)

market segment

23.

What is a sales promotion?

a)

placing information about a product in the news media

b)

a paid advertisement to influence people about a product

c)

a short-term incentive used to get people to buy a product

d)

an ongoing effort to foster positive relationships with the public

24.

What is the term for unprocessed natural resources that are refined into end products?

a)

raw materials

b)

component parts

c)

supplies

d)

process materials

25.

At what stage in the product life cycle would it be most likely to make a decision about deleting the product?

a)

introduction

b)

growth

c)

maturity

d)

decline

26.

Look at the picture (Italian suit) . Briefly describe the target audience for this. (List at least 3 characteristics of the target market)

4 lines
27.

What is the term for a quantitative and qualitative assessment of the market (looks at many factors)?

a)

total market check

b)

market analysis

c)

business plan

d)

Q2 assessment

28.

Why would a business set the price of their product above the competition's price?

a)

it's the best way to increase market share

b)

to get more customers

c)

higher price often indicates higher quality to customers

d)

Jimmy cracked corn and I don't care