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WorksheetsEPPD 1053 - Chapter 2
Total questions: 10
Worksheet time: 8mins
Jessica is a recent college graduate who grew up technologically adept. She is seeking a job that has a flexible, collaborative work environment that is challenging and supportive and has many opportunities for furthering her career. Based on this information, Jessica is most likely a __________ employee.
Traditionalist
Baby Boomer
Generation X
Millennial
Who is considered the "first lady of management?"
Lillian Gilbreth
Carly Fiorona
Maxine Weber
Anne Adams
Which of the following characteristics describe Millennial employees, in general?
Hesitant to question their superiors
Globally conscious
Less educated than their peers
Technologically inept
Positions organized in a hierarchy of authority is an important characteristic of:
scientific management.
management science.
the bureaucratic organizations approach.
the behavioral sciences approach.
The principle that similar activities in an organization should be grouped together under one manager is the essence of the classical perspective known as:
unity of direction.
division of work
adequate manpower.
unity of command.
_________ refers to a chain of authority extending from top to the bottom of the organization and including every employee.
The scalar chain
Division of labor
Unity of command
Adequate manpower
Management science emerged after World War II to treat problems associated with:
environmental issues.
improving manufacturing.
employee involvement.
modern global warfare.
UPS is successful in the package delivery market. One important reason for this success is the concept of:
globalization.
a nonbureaucratic organizational system.
employee flexibility.
bureaucracy.
Mary Parker Follett's approach to leadership stressed the importance of __________, rather than techniques.
people
efficiencies
systems
top managers
Maslow's hierarchy of needs started with which of following needs?
Self-actualization
Safety
Belongingness
Physiological
