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Young Driver Removal

Total questions: 23

Worksheet time: 41mins

Name
Class
Date
1.

A young driver removal is a request in which a customer asks to remove a young unmarried driver under the age of 30 from his/her policy. A young driver removal is a request in which a customer asks to remove a young unmarried driver under the age of 30 from his/her policy.

a)
b)
2.

License Service does not complete a young driver removal request.

a)
b)
3.

The customer lives in CA. The customer is requesting to remove a 20-year-old driver from the auto policy. The request can be completed.

a)
b)
4.

In GA, the young driver, age 21, is away at college in NY. The parents still provide financial support to the young driver, while they are away at school. The parents are requesting to remove the young driver. Since, the young driver is away at school, the endorsement to remove the young driver can be completed.

a)
b)
5.

In AL, GA and SC a young driver can be removed, if the following conditions are met. Please select the criteria that has to be met in order to remove the young driver from the auto policy. (Select multiple answers)

a)

Attends college away from home

b)

Does not have access to any of the vehicles on the policy

c)

Is financially independent from the insured (Parents are not paying their school bills or providing them a living allowance)

d)

Does not live in a college/University dormitory or residence hall.

e)

The young driver travels home on the weekends

6.

In GA, the parents are requesting to remove a young driver from the auto policy, the young driver attends college out of the country. The endorsement can be processed.

a)
b)
7.

If a customer calls in regarding this issue or complains of a premium increase due to non-disclosed driver being added to their policy, how should you proceed?

a)

Process the request

b)

Refer to Agent

c)

Check RIO or Right Answers for State Specific resources on how to proceed

8.

A customer calls regarding a letter or policy change stemming from the Undisclosed Driver process. In nearly all cases, this will require you to refer to agent. The Undisclosed Driver Program affects all states except AK and HI.

a)
b)
9.

Removing a young driver and documenting the incorrect or inapplicable narrative will result in a Compliance point.

a)
b)
10.

All drivers under the age of 25, is considered to be a young driver.

a)
b)
11.

AL, GA and SC, the young driver named Steve Land, is serving in the military. Steve can be removed from the auto policy and the correct narrative must be entered.

a)

Steve in the army now

b)

Steve Land does not live in the home

c)

Steve Land is serving in the military.

d)

Removed Steve

12.

AL, GA and SC, The parents of 22 year old Mary Jane is requesting to remove her from the policy. Mary Jane has moved into her very own apartment. Select the correct narrative.

a)

Jane no longer live with parents

b)

J. Mary moved out of house

c)

Removing Mary Jane, not there

d)

Mary Jane no longer lives in household and no longer has regular use of the vehicles. Mary Jane resides at 293 Main Street York, SC 29702

13.

AL, GA and SC, The parents of John Mass, who is 21 years old is requesting to remove John from the auto policy. The parent’s states that John is off to college, financially independent, does not have access to the vehicles and has his very own apartment in college. John can be removed from the policy.

a)

Removing John

b)

No longer in the house, went to college

c)

John Mass is financially independent from the insured and no longer resides in household. He now lives at 123 Main St., Columbus, IN 47201

d)

John Mass no longer resides in household. He now lives at 123 Main St., Columbus, IN 47201

14.

Does NJ and NY follow the countrywide young driver removal guidelines?

a)
b)
15.

In NJ, Sara Jane has voluntarily surrendered her license, she is only 20 years old. What proof would she need to submit, before processing the request?

a)

Rental agreement

b)

A copy of the Notice of Driver’s License Surrender Certificate was obtained from the Motor Vehicle Commission.

c)

Copy of Driver's License

d)

Vehicle Registration

16.

In NJ, John Paul is 30 years old and he has left his parents’ home. The parents will need to show proof before John can be removed. What proof will the parents need to provide, to the local agent, before the local agent complete the request? (Select All that could apply)

a)

Copy of driver’s license with the out of household address

b)

Utility bill (electric, water, sewer, gas, oil, cable, land-line phone)

c)

Pay stub with the insured’s address

d)

No Proof needed

e)

School transcript

17.

In NY, The parents of David, who is 21 years old is requesting to remove David from the auto policy. The parent’s states that David is off to college, financially independent, does not have access to the vehicles and has his very own apartment in college. David can be removed from the policy. In, NY, Proof is needed before David can be removed. What proof would the parents need to provide?

a)

School Records

b)

Apartment Contract

c)

Emancipation documentation provided from Court Records

18.

The CCC can complete an endorsement to remove a young driver in DE?

a)
b)
19.

CW process: John Doe currently lives with his parents, has a valid license and has his very own car and car insurance with Geico. John Doe can be removed from his parent’s policy. Please select the correct narrative.

a)

John Doe has own insurance

b)

John Doe has own car

c)

John Doe has own insurance with Geico, policy number 123456789

20.

When processing a young driver removal, you should always refer to RIO/Right Answers to be sure you are following the process, based on the state. All states do not follow the same process. Select the BEST keywords to enter into RIO/Right Answers to find the Young Driver Removal Process.

a)

Remove

b)

Young Driver Removal

c)

Driver

21.

Anytime a young driver is removed, a _____________________ is required. Complete the statement by choosing the correct word.

a)

Note

b)

Narrative

c)

Nothing

22.

All states, countrywide, defines a Young Driver as a young unmarried driver under the age of 25?

a)
b)
23.

In NJ, what is the first step in the NJ Driver Deletion Process?

a)

Refer to Agent for removal.

b)

Open Activity History. Review all entries for the following #I code which will indicate the driver was added as part of the New Jersey Undisclosed Driver Verification Program.

c)

Use a chart in Rio

d)

Remove the Driver and close the endorsement