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WorksheetsComputer Use and Maintenance Part III
Total questions: 8
Worksheet time: 4mins
To avoid injury in the workplace, you should not:
Keep the keyboard at a comfortable height.
Take frequent breaks.
Take your shoes off while working.
Place the monitor at a comfortable distance.
When you have a problem with your computer,
don't panic
Call the HELP desk immediately
Get your tools out
Buy another computer
Troubleshooting will always be a process of:
Giving up immediately
give and take
frustration
Trial and error
Which of these is NOT a step in the trial and error process:
Write down your steps
Call 911 immediately
Take notes about error messages
Restart the computer
This means you'll make a list of things that could be causing the problem and then test them out one by one to eliminate them.
Process of elimination
Process of listing
Process of problem solving
Process of endurance
To restart your computer when your computer is frozen, you should:
Press and hold Shift+ESC on your keyboard
Press and hold the tab key on your keyboard
Press and hold Ctrl+Alt-Delete on your keyboard
Press and hold Shift+Backspace on your keyboard
As a last resort, if your computer still won't shut down, you can:
use a thumb drive to restart
let it cool off and try again
disconnect the printer cable
unplug the power cable from the electrical outlet
Process of elimination is:
Making sure you don't repeat the same steps
Making a list of things that could be causing the problem and then testing them out one by one to eliminate them.
Starting all over again with troubleshooting
Giving up and calling the Help Desk
