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INTRODUCTION ON MANAGEMENT

Total questions: 15

Worksheet time: 30mins

Name
Class
Date
1.

someone who are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization. who are they?

a)

first line managers

b)

middle managers

c)

top managers

d)

operatives

2.

Which of these is included as a middle managers?

a)

supervisor

b)

team leader

c)

chief executive

d)

district manager

3.

Based on management level, for whom middle managers are responsible?

a)

first line managers

b)

operatives

c)

top managers

d)

middle managers

4.

Managing the work of non-individual employees who are usually involved with producing organizational products or serving the organization's customers, is the manager's job?

a)

first line managers

b)

middle managers

c)

top managers

d)

operatives

5.

what is effectiveness?

a)

doing things right, or getting the most output from the least amount of inputs

b)

doing the right things or doing those work activities that will result in achieving goals

6.

what is efficiency?

a)

doing things right, or getting the most output from the least amount of inputs

b)

doing the right things or doing those work activities that will result in achieving goals

7.

what is the main goal of scientific management theory?

a)

increase productivity

b)

increase profits

8.

who is the management figure who first put forward ideas about the main functions of management (planning, organizing, leading, coordinating and controlling)

a)

Mary Parker Follet

b)

James D Money

c)

Henry Fayol

d)

Chaster I Barnard

9.

which of the following belongs to internal environment of the organization?

a)

customer, management, organizational culture

b)

management, organizational culture, employee

c)

organizational culture, competitors, management

d)

competitors, customer, organizational culture

10.

The process of monitoring performance, comparing it with objectives, and correcting significant deviations is the definition of

a)

planning

b)

organizing

c)

leading

d)

controlling

11.

in the management process activities there are activities setting goals, setting strategies, and developing plans to coordinate the activities included in the activities

a)

planning

b)

organizing

c)

leading

d)

controlling

12.

determining what tasks to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made, are the management functions of

a)

planning

b)

organizing

c)

leading

d)

controlling

13.

motivating employees, directing the activities of others, selecting the most effective communication channel and resolving conflict are an activity from...

a)

planning

b)

organizing

c)

leading

d)

controlling

14.

in generals skills for managers, one of them is technical skills. What is technical skills?

a)

A manager’s mental ability to coordinate all of the organization’s interests and activities

b)

A manager’s ability to work with, understand, mentor, and motivate others, both individually and in groups

c)

A manager’s ability to use the tools, procedures, and techniques of a specialized field

d)

A manager’s ability to build a power base and establish the right connections

15.

what is conceptual skills?

a)

A manager’s mental ability to coordinate all of the organization’s interests and activities

b)

A manager’s ability to work with, understand, mentor, and motivate others, both individually and in groups

c)

A manager’s ability to use the tools, procedures, and techniques of a specialized field

d)

A manager’s ability to build a power base and establish the right connections