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WorksheetsBusiness Management I Standard 1.00 Review (v.2019)
Total questions: 46
Worksheet time: 46mins
“Business information management” is a term sometimes used to refer to as?
supply chain management.
human resources management.
business analytics.
office management.
Many business management and administration (BMA) careers involve dealing with employees, customers, or vendors, but which type of BMA career is all about people?
Human resources management
Business analytics
Operations management
Supply chain management
Department manager, small business manager, and regional manager are __________ positions.
business analytics
general management
operations management
supply chain management
“Administrative services” is a term sometimes used to refer to as?
human resources management.
supply chain management.
business analytics.
office management.
Shawna is in charge of helping her company achieve its goals through the proper hiring and use of employees. Which type of business management and administration career does Shawna have?
Human resources management
Operations management
Supply chain management
Business analytics
Dara is in charge of quality control at her company. Which type of business management and administration career does she have?
Human resources management
Office management
Operations management
Business analytics
Cameron supervises the transportation, storage, and handling of his company’s products. Which type of business management and administration career does Cameron have?
Supply chain management
Human resources management
Business analytics
Office management
Functional specialist, data scientist, and business process manager are ________ positions.
human resources management
general management
office management
business analytics
Fulfillment manager, import/export analyst, and inventory planner are _________ positions.
business analytics
office management
supply chain management
human resources management
The number of levels of management that a business needs usually depends on the:
goals of the company.
size of the business.
location of the facility.
age of the employees.
An important purpose of management is to ___________________ the business.
design advertising for
achieve the objectives of
prepare the books for
compile the financial data of
A plant manager, or a department head, would be an example of which level of management?
Operating
Middle
Supervisory
Top
Which of the following is the main purpose of management?
To accomplish the business’s goals
To obtain the needed resources
To reach a specific level of productivity
To create a pleasant working atmosphere
To create a pleasant working atmosphere
To serve as a link between top-level and first-line management
To establish long-term objectives for the company
To make sure projects meet deadlines
To prepare workers’ daily schedules
Which of the following statements about first-line management is true?
First-line managers are not responsible for carrying out middle management’s plans.
There are normally fewer first-line managers than middle or top-level managers.
Businesses typically hire their first-line managers from inside the company.
First-line managers never work side-by-side with their employees.
Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business’s advertising budget. This is an example of the ______________ function of management.
organizing
directing
planning
controlling
What must managers be able to do if they want employees to understand the business’s goals and be productive?
Communicate clearly
Ask questions
Obtain feedback
Listen carefully
Which of the following do many businesses believe to be their most important resource?
Equipment
Sales revenue
Employees
Office supplies
Which is an activity associated with the organizing function of management?
Inspecting the quality of outputs
Providing employees with feedback
Developing a mission statement
Determining the division of labor
An important aspect of the organizing function of management involves which activity?
promoting employees.
conducting performance reviews.
motivating team members
establishing levels of authority.
Jill’s company just took on a new project, and she knows that she needs to decide which staff members will be in charge of each aspect of the project. Jill is ______.
planning
organizing
controlling
staffing
In management, a primary organizing activity is?
assigning responsibility.
controlling external conditions.
hiring talented workers.
evaluating job performance.
Coordinating business activities is an important aspect of the organizing function of management because it.......
enables the business to prepare precise forecasts. C. defines the company's mission statement. D. establishes clear relationships among the company's resources.
defines the company's mission statement. D. establishes clear relationships among the company's resources.
ensures that the employees understand all the business's activities. B. enables the business to prepare precise forecasts. C. defines the company's mission statement. D. establishes clear relationships among the company's resources.
establishes clear relationships among the company's resources.
Whenever clients arrive at the Skin Solutions Dermatology office, the receptionists struggle to find their records. Clients fill out multiple forms with the same information, and they wait a long time to be seen by a doctor. Skin Solutions is losing a lot of patients quickly. This is an example of how_______.
a lack of organizing leads to employee conflict and turnover.
poor organizing damages a company’s reputation.
managers need to create strict organizational structures.
organizing reduces the need for customer service.
Which of the following tasks would a manager complete when organizing?
Hiring employees
Training staff
Arranging an office space
Writing a marketing plan
Organizing can help companies handle issues with __________ so employees know to whom to report and who is responsible for what.
efficiency
reputation
tracking
authority
When managers are grouping related tasks into departments or teams, they are
analyzing the external business environment.
allocating the company’s resources.
determining the organizational structure.
instructing employees about how to spend their time.
Under what circumstances would a company adopt a matrix organizational structure?
It has mostly inexperienced employees.
It frequently uses cross-functional teams.
It has fewer than 50 employees.
It has offices in several cities.
Three primary factors that affect the organizational structure of a business include interpersonal relationships, tasks, and _______.
authority
initiative.
injunction
attrition
Efficient resource use is an advantage of the __________ organizational structure.
span-of-control
line-and-staff
matrix
bureaucratic
Which of the following has a direct impact on a manager's span of control?
Channel of distribution
Number of subordinates
Popularity of products
Allocation of funds
One reason why many small businesses develop an organizational design that requires a board of directors is because a board usually?
provides experience that increases the business's credibility.
assumes all legal responsibility for the business's actions.
helps with the day-to-day operations of the business
evaluates the performance of the business's employees.
Businesses use organizational design to structure their
people, information, and technology.
technology, people, and competitors.
people, information, and competitors
information, technology, and competitors.
A well-planned organizational design helps a business to better compete because
the business is more productive.
it cuts down on communication.
the business has more money.
competitors don’t have organizational structures.
A business creates an organizational design in which no employee has to report to more than one manager at a time. This is following an organizational principle called
span of control.
line authority.
unity of command.
the scalar principle.
Which principle of organizational design states that authority should flow in a clear, unbroken line from the top of an organization to the bottom?
Scalar principle
Staff authority
Span of control
Responsibility
Which of the following is an advantage of using the divisional organizational structure?
It balances conflicting organizational objectives
It can encourage competition.
It’s unpredictable in nature.
It can create better customer experiences.
One of the most important aspects of project management involves _____.
training employees.
setting goals.
identifying mistakes.
buying supplies.
What project-management activity involves determining when project tasks should be performed?
Processing
Scheduling
Evaluating
Monitoring
Which of the following statements is true about project management?
It involves the coordination of multiple activities.
Its primary use is for completing complex activities.
It requires a signed contract from stakeholders.
It is a continuous series of events with an unlimited life span.
Every project creates a(n)
advertising plan.
company
deliverable
new product.
Projects are different from business operations because business operations
have a definite beginning and end.
are permanent.
are special ventures.
use nontraditional management structures.
Which of the following is an example of a project that enhanced an existing product?
A medication that cures a life-threatening illness
The sequel to your favorite movie
A software update for your computer
The construction of the Empire State Building
The project manager controls what the project will and will not do, known as the project’s?
budget
plan
scope
schedule
The three common constraints on a project are scope, budget, and ________.
technology
time
ability
laws
Which of the following is a benefit of using project management software?
Improved efficiency
Smaller project team size
Better governance mechanisms
Less need for management
