WorksheetsBS - Skillbuilder
Total questions: 10
Worksheet time: 5mins
How many colorway options do we have for the Arclite Sling Pack?
3
5
4
6
When are we expecting the Hemp Bag to be back in stock?
11/15/2019
10/30/2019
11/30/2019
12/15/2019
What size range do we have for the inseam of Women's Chase Chino Pants?
28-32
28-31
24-32
24-31
Below are the list of pledges we have for the Chase Pants campaign, except:
Early Bird Express
Kickstarter Special
Earliest Bird
Early Early Bird
What to we do when customers are following up on their order with items that's not in stock yet?
Add in escal sheet and request for push shipping once back in stock.
Ask the customer to follow up after a few months
Tell the customer it's on pending and do not provide a date
Add in backorder sheet and use suggested spiel
Setting follow-up expectations w/ timeline is under what question number in the Quality Guide?
Q2
Q3
Q4
Q5
It is a pre-paid, pre-addressed postage label that enables customers to return purchased items back to the seller/FC.
RMA number
Return label
RMA slip
RMA label
Return for refund, how should you tag the ticket while waiting for the receipt status from Returns Deputy?
Solved
Pending
Open
Assign to RWD
Can our customers place a new order in our website for a Stormproof Laptop Case?
Yes
No
Temporarily not
Maybe
Which accessory has the ability to lay flat in a suitcase or hang in the shower and used as a toiletry bag?
Aux compartment
Port Kitt
EXM Port 6 Liter
EDC-2 Case
