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WorksheetsQuality Engineering - 1
Total questions: 10
Worksheet time: 11mins
In modern era, definition of quality is ...
It is the least expensive
It meets the customer’s needs
It is produced by a famous manufacturer
It has a well-recognized brand name
One of the following is not a quality cost:
Appraisal costs
Prevention costs
Processing costs
Failure costs
Quality Function Deployment (QFD) starts with identifying ...
Engineering specifiaction
Competitors benchmark
Customer needs and requirements
Product features
A methodology used to proof the product and process designs against possible failures is called ...
Failure Mode Effects Analysis (FMEA)
Quality Function Deployment (QFD)
Design of Experiment (DoE)
House of Quality
In QFD, the customer needs and requirements are known as ...
Customer Satisfaction
Voice of the Customers
Customer Expectations
Marketing Survey
In KANO model, there are four categories of customer requirements that have a different impact on customer satisfaction, which are ...
Basic, Performance, Excitement, Reverse
Basic, Indifferent, Performance, Reverse
Basic, Indifferent, Excitement, Reverse
Basic, Indifferent, Performance, Excitement
The requirements that will impact customer satisfaction proportionally to their availability is called ...
Basic
Excitement
Performance
Reverse
If we have 2 factors with 3 levels per factor and 10 replications in a design of experiment, we will have ...
8 treatment combinations and 80 experiment runs
6 treatment combinations and 80 experiment runs
8 treatment combinations and 60 experiment runs
6 treatment combinations and 60 experiment runs
When FMEA should be applied?
After the product has launched
After customer complaints
During production time
Early in the design and development cycle
Below are included in the 8 dimensions of product quality defined by Garvin (1984), except ...
Reliability
Price
Performance
Serviceability
