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Email Like a Boss

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

BEST Response

a)

I took a while but you can deal

b)

Sorry for the delay.

c)

Thanks for your patience

2.

Most Sarcastic Response

a)

My schedule matters too

b)

What works best for you?

c)

Could you do x, y & z?

3.

Most Casual Response

a)

Yeah, you're welcome

b)

No worries!

c)

Always happy to help!

4.

Mostly Likely To Be Acted On

a)

I know what I'm doing!

b)

I think maybe we should . . .

c)

It'd be best if we . . . .

5.

Difficult email to write. Best option

a)

Say "wording this is hard. . . :

b)

*Rewrite for 90 minutes*

c)

Say "It would be easier to discuss this in person."

6.

Most professional check for understanding . . .

a)

Do you get it?

b)

Hopefully that makes sense?

c)

Let me know if you have any questions.

7.

Best way to follow up when it's been a while . . .

a)

Where in the heck are we on this?

b)

Just wanted to check in.

c)

When can I expect an update?

8.

When you've made a mistake . . .

a)

I made a small error

b)

Ahhh Sorry! I totally missed that!

c)

Nice catch! Updated file attached. Thanks for letting me know.

9.

When you want to sound demanding.

a)

I have an appointment.

b)

Could I possibly leave early?

c)

I will need to leave leave for ------- at --:--.

10.

When you want to sound whiny . . .

a)

I have an appointment

b)

Could I possibly leave early again?

c)

I will need to leave for ------- at --:--