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WorksheetsPretest Digital Transformation
Total questions: 10
Worksheet time: 8mins
Business organization currently in VUCA challenges. C stands for
Customer
Company
Complex
Change
Digital transformation goal is for the following area, except
Creating new business model
Digital technology roll out
Streamlining operations
Customer experience
Fashionista company usually implements appealling digital apps, with the characteristic of below, except
Strong digital culture
No overarching vision
Underdeveloped coordination
Silo digital culture
How many unicorn currently in INDONESIA now
6
3
4
5
In value proposition canvas, which one describing bad outcomes and obstacles, related to customer jobs
Pain
Gain
Pain relievers
Gain creators
In business model canvas, the building block describes the most important things a company must do, to make its business model work is
Key Activities
Key Resources
Revenue Streams
Customer Relationships
Webrooming represent the behavior of
Pure online discovery and transaction
Pure offline discovery and transaction
Online discovery, then offline transaction
Offline discovery, then online transaction
The first digital natives is
Gen X
Gen Y
Gen Z
Millennials
Omni Channel digital business model, has the following conditions except
Own customer relationship
Sell through other enterprises
Integrated online offline
Multi product customer experience
Which one is not the part of customer journey map
Customer Action
Desired Experience
Interaction
Business Case
