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WorksheetsOB MOTIVATION
Total questions: 37
Worksheet time: 28mins
The direction of an individual's motivation can be channeled to benefit ________.
an individual's family only
only an organization
only an individual
both individuals and/or organizations
Maslow's theory is a hierarchy because ________.
all needs are important
needs are satisfied sequentially
needs are never truly satisfied
all needs are equal
According to Maslow, a person stranded on a desert island would ________ before she worried about making weapons.
establish her status on the island
look for other people
build a house
start a family
An individual who wants to buy a home in a neighborhood with a low crime rate is satisfying which need?
physiological
self-actualization
safety
esteem
Maslow believes that higher-order needs ________.
are satisfied most often
are satisfied externally
are satisfied internally
are satisfied first
Self-actualization most closely corresponds to ________.
becoming a whole person
fitting in with others
satisfying basic animal needs
feeling aware of one's strengths
Which of the following is a lower-order need in Maslow's hierarchy?
personal safety
self-worth
love
independence
________ assumes that employees have little ambition, dislike work, and avoid responsibility.
Belonging Need Theory
Theory Y
Theory X
Self-actualization Need Theory
Theory X assumes that people work hard ________.
whether or not they are paid
only when they are forced
out of a sense of fairness
because they enjoy a sense of accomplishment
Theory Y assumes that people inherently ________.
are unhappy
want to control their own destiny
don't trust one another
are driven by fear
According to Herzberg, which kind of characteristics are most closely associated with job dissatisfaction?
intrinsic things that come from within themselves
lack of advancement
the goals of the job
extrinsic things that come from the outside
According to Herzberg's Motivation-Hygiene theory, ________ are associated with job satisfaction.
hygiene factors
motivators
punishments
rewards
According to Herzberg, which of the following is considered a motivator?
responsibility
pay
hygiene factors
working conditions
According to Herzberg, when an extremely dissatisfied employee gets an improved salary and working conditions, he ________.
becomes more dissatisfied and his motivation increases
becomes less motivated and less satisfied
becomes less dissatisfied and his motivation is unaffected
becomes more motivated and more satisfied
According to Herzberg, hygiene factors ________.
control dissatisfaction but not satisfaction
help people avoid infections
control motivation and satisfaction
control motivation but not satisfaction
Which three needs are recognized in McClelland's three-needs theory?
security, self-interest, affiliation
achievement, power, security
power, comfort, stimulation
achievement, power, affiliation
Which of the following suggests that humans have an innate desire for friendly and close interpersonal relationships?
need for achievement
need for affiliation
need for fulfillment
need for power
Which is the best summary of goal-setting theory?
Goals make no difference in performance.
Always make your goals a bit higher than you can reach.
Specific goals increase performance.
Easy goals make for happier employees.
A theory that suggests that employees compare their inputs and outputs from a job to the ratio of relevant others is known as ________.
reinforcement theory
action motivation
goal setting
equity theory
Equity theory recognizes that individuals are concerned with ________.
employers sharing profits
comparing their rewards to those of others
making enough money to live on
justice for all people who work
In expectancy theory, a person may have the ability to reach a certain goal, but lack motivation because ________.
the goal is too hard
the goal is too easy
the person's desire to reach the goal is too strong
the person has no strong desire to reach the goal
The key to expectancy theory is that an individual's goals ________.
are not too high and not too low
match the goals of fellow workers and superiors
match the rewards provided by the organization
are not too high
The theory that make assumption, behavior is a function of its consequences is ______.
Expectancy theory
Equity theory
Reinforcement theory
Goal setting theory
Existence, relatedness and growth are the core needs for ___ .
Cognitive theory
ERG theory
Reinforcement theory
Equity theory
The key elements of motivation are _____.
Intensity, Direction & Persistence
Intensity, Self interest & Persistence
Effort, Self regulations & Persistence
Intensity, Belonging & Determination
Which Alderfer's ERG levels includes self-worth?
Existence
Belonginess
Relatedness
Growth
Reinforcement theorists believe that behaviour results from _____.
external consequences
setting high goals
intrinsic satisfiers
internal personality traits
Sabrina's supervisor just told her that if she woks overtime this weekend she could have two days off next week. Last month Sabrina worked one weekend and still has not received her promised two days off. This is an example of which variable in Vroom's Expectancy theory?
effort-performance linkage
performance-reward linkage
effort-reward linkage
attractiveness
Amir has a job that pays well, desires to make a contribution to the organization, and has an active social life. His overpowering drive now is to become all that he is capable of becoming. At which level is Amir?
self-actualization
safety
social
esteem
Herzberg found that factors related to job satisfaction were _____.
related to power.
intrinsic
extrinsic
related to safety needs
What is the first step in the communication process?
Decoding the message
Providing feedback
Encoding a thought by the sender
Receiving the message
What is the role of the channel in the communication process?
To decode the message
To create noise
To carry the message from sender to receiver
To provide feedback
What does the receiver do after getting the message?
Sends a new message
Encodes the message again
Decodes the message to understand it
Creates noise
In the communication process, what does “noise” refer to?
The sound of people talking
The feedback from the receiver
Any barrier that disrupts the communication
The tone of the message
What is a major disadvantage of oral communication?
It is too formal
It lacks emotional tone
It can be distorted when passed through multiple people
It is difficult to understand
What does the term "filtering" refer to in communication?
Ignoring all incoming messages
Manipulating information to make it more favorable to the receiver
Using technical jargon in messages
Avoiding emotional expressions
Which barrier occurs when a person interprets information based on their own interests and background?
Filtering
Selective perception
Emotions
Language
