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OCR L3 Cam Tech Unit 1 Fundamentals of IT

Total questions: 75

Worksheet time: 1hrs 8mins

Name
Class
Date
1.

Which protocol is used to transfer email from server to server?

a)

FTP

b)

POP

c)

SMTP

d)

SNMP

2.
Convert 66 in decimal to 8 bit binary.
a)
01000000
b)
01000010
c)
10001000
d)
10111101
3.
Convert 100 in decimal to hexadecimal.
a)
24
b)
25
c)
64
d)
65
4.
Which of these does not need configuring to allow a device to communicate on the Internet?
a)
Default gateway
b)
DNS server
c)
IP address
d)
Subnet mask
5.
Which of these is not a wireless technology?
a)
Bluetooth
b)
Fibre
c)
Infrared
d)
Laser
6.
Which of these communication methods would be most appropriate for tendering your resignation?
a)
Letter
b)
Social networking post
c)
Text message
d)
Video chat
7.
Which of the following best describes one reason why privacy screens are attached to monitors?
a)
To comply with the Copyright, Design and Patents Act 1988.
b)
To improve the working conditions of staff.
c)
To protect data and information from being seen by unauthorised viewers.
d)
To reduce glare on the screens.
8.
Which of the following best describes how overwriting old data protects it from being accessed?
a)
All data held on the hard disc is deleted.
b)
The data held in each bit on the hard disc is replaced with fresh data.
c)
The data is encrypted so that it cannot be accessed.
d)
The file names are changed so that the data cannot be found.
9.
Which of the following is a weakness of using a firewall to protect a website?
a)
Does not prevent an authorised user from using the system maliciously.
b)
The firewall restricts access only to those who have previously been on the website.
c)
The firewall will only allow data to flow from the viewer’s machine to the website.
d)
The firewall will only allow data to flow from the website to the viewer’s machine.
10.

BV Digital Comms. has developed its own VoIP software package. A cut-down version of the software is available as Freeware. Why would BV Digital Comms. choose to distribute the cut-down version of its VoIP software as Freeware?

a)

To avoid copyright issues.

b)

To discourage sales of the full programme.

c)

To encourage software engineers to further develop their programme.

d)

To encourage users to purchase the full version.

11.

A sales team has been asked to analyse the sales figures for one section of a business. The team can use database or spreadsheet software for this purpose. Which of the following describes why the team may choose to use database software rather than spreadsheet software to analyse the data?

a)

Spreadsheet software cannot store atomised data in related tables.

b)

Spreadsheet software cannot create graphs from data.

c)

Spreadsheet software cannot sort data alphabetically.

d)

Spreadsheet software cannot sort data into number order.

12.
Which of the following best describes the purpose of utility software?
a)
To allow multiple users to use a computer.
b)
To allow the user to maintain a computer.
c)
To allow the user to manage contacts.
d)
To allow the user to manage electricity and plumbing bills.
13.

Which of the following is not a suitable use of a blog by a business?

a)

(a) To launch a new product.

b)

(b) To request feedback on a product.

c)

(c) To share new developments with staff.

d)

(d) To inform staff that they have been made redundant.

14.

Which of the following is considered to be a personal attribute for a successful network manager?

a)

(a) Being self–taught.

b)

(b) Requiring supervision.

c)

(c) Ability to work independently.

d)

(d) Being a member of a professional body.

15.

Why could two staff members of an organisation have different expected standards of dress code at work?

a)

(a) The staff members job’share.

b)

The staff members perform different job roles.

c)

(d) Staff members are at different stages of their career.

16.

Which of the following is not a purpose of a professional body?

a)

(a) To share best practice.

b)

(b) To organise industrial action.

c)

(c) To act as a means of entry into the profession.

d)

(d) To support the learning that underpins the professional body.

17.

Which of the following is an example of staying safe online?

a)

(a) Switching off the firewall.

b)

(b) Regularly changing passwords.

c)

(c) Providing personal details for public access.

d)

(d) Updating anti–virus software on an annual basis.

18.

Which of the following is not an example of disaster planning?

a)

(a) Backing up the main server to the Cloud.

b)

(b) Having two mirrored folders on separate servers.

c)

(c) Keeping a back-up copy of an organisation’s website.

d)

(d) Using an external hard drive as the sole storage area.

19.

Which of the following is a characteristic of a peer to peer network?

a)

Centralised data accounts.

b)

All data traffic flows through a central server.

c)

Resources can be shared without a dedicated server.

d)

Data flow through the network is controlled by a token allocated by the server.

20.

Which network topology is represented in Fig. 1?

a)

Bus

b)

Star

c)

Ring

d)

Mesh

21.
What is meant by the term ‘Metropolitan Area Network’ (MAN)?
a)
A network based in a school.
b)
A city–wide network of computers.
c)
A network spanning two countries
d)
A network of hypervisor enabled machines.
22.
Which of the following is an example of a WAN connectivity method?
a)
Data
b)
ISDN
c)
HTTP
d)
SATA
23.
Which of the following types of server would be used to run a virtual machine?
a)
Mail
b)
Web
c)
File/Print
d)
Hypervisor
24.
Which of the following is an example of storage virtualisation?
a)
Storing audio files on a mobile device.
b)
Storing server back–ups on a removable drive.
c)
Storing a word processed document on a laptop desktop.
d)
Storing a movie on a drive from multiple network storage devices.
25.
Which of the following best describes the purpose of a processor component in a computer?
a)
To control user access to the data on the computer.
b)
To manage the main functions and operations of the computer
c)
To display calculations
d)
To store data in the computer.
26.
How do quantum computer systems differ from traditional computer systems?
a)
Quantum computers do not rely on binary logic.
b)
Quantum computers do not require secondary storage.
c)
Quantum computers use Open Source Operating Systems.
d)
Quantum computers utilise anti-static to minimise energy consumption.
27.
Which of the following should be considered when setting up a microwave network?
a)
All devices on the network must be in line of sight.
b)
Microwaves can only be transmitted using a digital format.
c)
Microwave nodes should not be set up in areas of dense population.
d)
Microwave signals are not effective beyond a range of 1800 metres
28.
How many bits are included in a nibble?
a)
1
b)
2
c)
4
d)
8
29.
Which of the following may be a disadvantage to a business of using Open Source software?
a)
Competitors may be using the same software.
b)
It may include lots of features.
c)
There may be an increased security risk as the source code can be edited by others.
d)
The business is not tied into one vendor’s system.
30.
Which of the following is an advantage of a multiprocessor operating system?
a)
Every task is performed by the same processor.
b)
Failure in one processor will result in complete system failure.
c)
Failure in one processor will result in complete system failure.
d)
The throughput of data is usually greater than a single processor system.
31.

Which of these items is an advantage of a teleconference?

a)

Can hear how something is said.

b)

Can remove communication barriers

c)

Can see visual queues

d)

Can send documents electronically

32.

Which of these items is not a function of an operating system?

a)

Checking memory before the device boots

b)

Displaying data on a screen

c)

Handling what has been typed in on a keyboard

d)

Memory management

33.

Which of these items are examples of whistle blowing?

a)

Informing a manager that the backup of the computer system has not completed to schedule

b)

Sharing your password to the computer system with a colleague

c)

Talking about something that happened at work with family at home

d)

Telling a manager about an employee’s serious breach of health and safety procedures

34.

Which topology is displayed here?

a)

Bus

b)

Mesh

c)

Ring

d)

Star

35.

Which device is needed to connect a computer to an ADSL line?

a)

Hub

b)

Modem

c)

Router

d)

Switch

36.

Which of these is not a characteristic of a token ring network?

a)

Device must seize token to communicate

b)

Every device on network inspects the token

c)

Token moves between devices in a random order

d)

Token moves one way around the ring

37.

Which of the following services is not provided by the User Data Protocol (UDP)?

a)

Checksum capability to check on package delivery

b)

Packet transmission.

c)

Packet retransmission.

d)

Providing port numbers.

38.
Which of the following is an example of a physical method of improving the security of information?
a)
Defragmenting the main server hard drive
b)
Installing anti-virus software.
c)
Locking server room doors.
d)
Backing up data.
39.
Which of the following attempts to gain information does not use social engineering?
a)
“Hi, I am new and don’t understand how to access the portal, Andrea says I need a token code but I don’t know what this is.”
b)
“Hi, I am not at work at the moment, but have been locked out of my machine. Could you reset my password please so I can complete this report for the boss?”
c)
“The boss has asked for this information. Do you really want to upset her?”
d)
“What is the security code needed to access the Web Server?”
40.
Which of the following is an advantage of using RFID technology rather than a barcode to track packages?
a)
Packages do not need to be in line of sight of the reader to be identified.
b)
RFID tags do not need a source of power
c)
RFID technology does not need specialist equipment to identify packages.
d)
Metal interferes with the RFID signals.
41.
Which of the following is not a feature of a Personal Assistant system?
a)
Plays music
b)
Personalised to different voices.
c)
Provides news and sports updates.
d)
all 3
42.
Which of the following is the most likely cause of a slow running application on a computer?
a)
Insufficient Active Directory capacity.
b)
Insufficient ports on the motherboard
c)
Insufficient ROM capacity
d)
Insufficient RAM capacity
43.
Which of the following is an attempt to gain information by listening to communication traffic?
a)
Phishing
b)
Data theft
c)
Eavesdropping
d)
Social engineering
44.
Which of the following is an example of digital security?
a)
Biometrics
b)
Electromagnetic wipe
c)
Permissions
d)
Tokens
45.
Which of the following describes why usernames must be used with a password for improved security?
a)
Usernames should combine numbers, letters and symbols.
b)
Usernames and passwords are changed every time you log on.
c)
Username and password combinations being guessed is a low risk.
d)
Usernames are not unique, so offer high security levels on their own
46.
Which of these items is ordered correctly, smallest to largest?
a)
giga, kilo, mega, tera
b)
kilo, giga, mega, tera
c)
kilo, mega, giga, tera
d)
tera, giga, kilo, mega
47.
How many bits in 1 kibibit?
a)
1000
b)
1024
c)
2000
d)
2048
48.
Which of these items is a biometric security method?
a)
Iris
b)
Password
c)
RFID
d)
 Token
49.
Which of the following would not be a suitable activity to complete on a satellite network?
a)
To live broadcast from a natural disaster area.
b)
To send an email from a remote location
c)
To play a real-time strategy game.
d)
To view a website from within a school building.
50.
Which of the following may be an indication of an ineffective Customer Relationship Management (CRM) process within an organisation?
a)
Increased customer base.
b)
Increased customer loyalty.
c)
Increased customer complaints.
d)
Increased sales.
51.
Which of the following reasons best explains why a closed questioning technique may be more effective than an open questioning technique?
a)
Allows the respondent to give expanded answers.
b)
Answers are more reliable.
c)
Answers are more concise that can be easily analysed.
d)
The respondent will feel more engaged in the process.
52.
Which of the following features is not commonly available in presentation software?
a)
data sort
b)
graphics
c)
user interaction
d)
video
53.
Which of the following would be the most appropriate dress code to wear to an interview for a sales management role?
a)
Canvas trousers with polo shirt in company colours.
b)
A business suit.
c)
Smart-casual wear
d)
Jeans with t-shirt.
54.
Individuals who work within the IT industry may study for qualifications as part of their training. Which of the following is not an advantage to the employee of completing this training?
a)
Certification is available to anyone.
b)
Improved job opportunities.
c)
There is overlap in the qualifications that make up different qualifications.
d)
Trainees can focus on those areas that interest them.
55.

Which of the following would not be an appropriate use of SMS by a business?

a)

To confirm a booking.

b)

To distribute a new social media policy amongst staff.

c)

To inform clients of a forthcoming invite-only sales event.

d)

To inform clients of a forthcoming invite-only sales event.

56.
Which of the following is a protocol used by a web server to deliver a webpage?
a)
Hypertext Mark-up Language (HTML)
b)
Hypertext Transfer Protocol (HTTP)
c)
Simple Mail Transfer Protocol (SMTP)
d)
Internet Control Message Protocol (ICMP)
57.
Which of the following groups has control of the content of a website hosted on a virtual server?
a)
Members of the public
b)
The Data Commissioner
c)
Server manufacturing staff
d)
The owner of the website
58.
Which network topology is shown in this diagram?
a)
Bus
b)
Client server
c)
Peer to peer
d)
Ring
59.
Which of the following best describes why Harrow and Midshire bank has decided to create a WAN?
a)
To allow secure communication between different branches.
b)
To host their own bank website.
c)
To improve the speed at which SMS messages may be sent between branches.
d)
To raise revenue by charging other users for access to their leased lines.
60.

Which of the following telephone networks is least likely to be connected to the Public Switched Telephone Network (PSTN)?

a)

A mobile phone network.

b)

A nationwide telephone network.

c)

A secure telephone network in a military base.

d)

A telephone network allowing communication within a single building and beyond.

61.

Which wireless technology requires 'pairing'?

a)

Bluetooth

b)

Laser

c)

Microwave

d)

WiFi

62.

When using troubleshooting tools, a log can help to:

a)

record hardware faults

b)

fix hardware faults

c)

quarantine hardware faults

d)

remove hardware faults

63.

Which productivity software is the most appropriate for creating a mail merge letter template?

a)

Database

b)

Email

c)

Spreadsheet

d)

Word processor

64.

Which business software is most suitable for creating a safety poster?

a)

CAD

b)

CAM

c)

MIS

d)

DTP

65.

Which communication software enables several users to participate in a meeting over the phone?

a)

Messaging

b)

Personal assistants

c)

Teleconference

d)

Video conference

66.

Which software troubleshooting tool tests computer performance against an established norm?

a)

Baseline

b)

Error logs

c)

Event logs

d)

Installable tools

67.

Which of the following is an error reporting protocol?

a)

ICMP

b)

FTP

c)

HTTP

d)

SMTP

68.

A business stores its data off-site on computers run by another company. This is an example of:

a)

Client virtualisation

b)

Cloud virtualisation

c)

Server virtualisation

d)

Storage virtualisation

69.

Which business system allows managers to organise and manage departments?

a)

Customer relationship management

b)

Helpdesk

c)

Management information system

d)

Sales ordering process

70.

Which of the following methods allows participants to use body language to aid communication?

a)

Emails

b)

Group discussions

c)

Telephone

d)

Teleconferencing

71.

Which of the following does not demonstrate readiness to work through appearance?

a)

Appropriate clothing

b)

Can-do-attitude

c)

Combed hair

d)

Use of deodorant

72.

Which of the following is an ethical issue that businesses must consider?

a)

Disaster planning

b)

Health and Safety

c)

Social engineering

d)

Use of information

73.

Which of the following is attempting to gain unauthorised access to a computer system?

a)

Eavesdropping

b)

Hacking

c)

Interception

d)

Phishing

74.

Which physical security method requires the user to have a key or a code?

a)

Fingerprint scan

b)

Iris scan

c)

Lock

d)

RFID

75.

Which digital security method enables the system administrator to allow users access to different data or software on a system?

a)

Anti-virus

b)

Encryption

c)

Permissions

d)

Usernames & Passwords

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