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Marketing Chapter 17 and 18 Review

Total questions: 22

Worksheet time: 11mins

Name
Class
Date
1.

According to the textbook, what is the one artistic aspect of a display that is most dependent on contrast and that can “make or break” the display?

a)

balance

b)

color

c)

lighting

d)

texture

2.

What is the type of promotion that involves short-term activities, offers customers an incentive to make a purchase, and can be used with wholesalers, retailers, and consumers?

a)

publicity

b)

personal selling

c)

sales promotion

d)

advertising

3.

A display in a store highlighting the latest cell phone is an example of this.

a)

visual merchandising

b)

trade promotion

c)

personal selling

d)

advertising

4.

A public relations specialist writes a positive story about a company and sends the story to the media. What is this story called?

a)

press release

b)

publicity

c)

sponsorship

d)

loyalty marketing program

5.

A display that contains too many items, shapes, or props does not have this artistic element.

a)

line

b)

color

c)

focal point

d)

shape

6.

In a store, the shelves, racks, chairs, and benches are called this.

a)

inventory

b)

merchandise

c)

props

d)

fixtures

7.

Joe found a sales promotion in his local newspaper for a $1.00 discount on next purchase of Sleek Shampoo. What kind of sales promotions is this?

a)

rebate

b)

coupon

c)

deal

d)

premium

8.

Low cost items given to consumers at a discount or for free

a)

sample

b)

deal

c)

premium

d)

loyalty marketing

9.

Activities designed to get support for a product from manufacturers, wholesalers, and retailers

a)

trade promotion

b)

sales promotion

c)

consumer promotion

d)

option promotion

10.

Higher-cost product that customers earn or win through a contest

a)

incentive

b)

sweepstake

c)

rebate

d)

premium

11.

Placed in high traffic areas and promote impulse buying

a)

point of purchase display

b)

kiosk

c)

marquee

d)

institutional display

12.

Can develop a positive or negative perception of an organization in a marketplace

a)

promotional tie in

b)

sponsorship

c)

public relations

d)

publicity

13.

Any activity designed to create goodwill toward a business or organization

a)

public relations

b)

publicity

c)

sponsorship

d)

promotional tie in

14.

Placing items in a symetrical manner

a)

formal balance

b)

informal balance

c)

focal point

d)

direction

15.

Advertisements directed to a targeted group rather than to a mass audience

a)

direct marketing

b)

cooperative advertising

c)

loyalty marketing

d)

sponsorship

16.

Form of non-personal promotion

a)

direct marketing

b)

advertising

c)

selling

d)

public relations

17.

Use of color, lighting, and repetition to guide a customer’s eye

a)

direction

b)

texture

c)

line

d)

motion

18.

According to the textbook, what is the one visual merchandising element that influences customer behavior more directly than any other?

a)

the style of the store’s merchandise

b)

the width of the store’s aisles

c)

the strength of the store’s lighting

d)

the shape of the store’s displays

19.

Score Sporting Goods store always has a display with mannequins engaged in season-appropriate sports. The store uses many props to make customers feel as if they could almost join the fun going on in the displays. How would you describe the settings for such displays?

a)

abstract

b)

semirealistic

c)

institutional

d)

realistic

20.

A visual merchandising specialist is creating a display for a new walking shoe. The shoe store owner wants to emphasize the comfort and freedom of movement the shoes give the wearer. To create this effect, the visual merchandising specialist should create what type of lines?

a)

curved

b)

diagonal

c)

horizontal

d)

straight

21.

Something’s Cooking sells a variety of cooking and serving utensils. Each November the promotion staff creates an elaborate display of all the utensils and cooking pans a cook could possibly need to cook a big Thanksgiving meal. What type of display would this be considered?

a)

related merchandise display

b)

line-of-goods display

c)

cross mix display

d)

one-item display

22.

A music store’s display of compact discs by a popular country-western singer was unsuccessful. Huge posters of the singer completely overshadowed the CDs. Once the display was removed, sales of the CDs improved. What is the artistic element that most likely caused the display’s failure?

a)

balance

b)

direction

c)

shape

d)

proportion