WorksheetsTech Day 1 Process Quiz
Total questions: 15
Worksheet time: 15mins
What is the first step of the PUNCH process after punching into workday?
Data Sync
Vehicle scan in
Config Sync
Check your calendar
What application will you use if you need to share your screen during Go Live?
Salesforce
ServiceMax
FSA
Zoom
What does it mean to clone a work order?
to return an hold work order to the resumed status
to create work orders for site and vend maintenance
to create a work order from another work order
Primary Resolution is filled in which step?
Debrief
Arrived at machine
Complete work order
Service Report
Repair work orders can include multiple installed products
True
False
Which work orders include a checklist?
Repair
Site
Vend
PM
The FSA works best in ...
Landscape
Portrait
Both
Where do you access information about the app version?
Explore Menu
Sync Menu
Actions
Tools
Which 2 required fields must you update when cloning a REPAIR work order?
Location
Start Time
Severity
IP
You should tap "Arrive at Machine" when
You get out of your car at the site
When you are in front of the machine
On your way there
The Preventive Maintenance checklist is done for each machine in the work order
True
False
In a vend maintenance you are able to ...
Mass update the vend amount
Mass select the machines you performed vend maintenance on
Complete the checklist for all the machines at one time
In order to complete a work order you must (select all that apply)
complete the debrief
clone the work order
generate the service report
sign the service report
You have arrived on site and the IP is incorrect at which point of the work order will you update the IP?
Driving to location
Arrived at machine
Debrief
Complete Work Order
You have arrived at a SITE maintenance and you notice there is a machine requiring a repair ... what is the best course of action?
Call dispatch
Clone the work order as a site maintenance
Clone the work order as a repair
Leave the site and tell the tenant to call dispatch
