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Conducting UX Workshops

Total questions: 11

Worksheet time: 6mins

Name
Class
Date
1.

What is the 3-step process for conducting a UX workshop?

a)

explain, execute, and examine

b)

plan, prepare, and present

c)

present, reflect, and connect

d)

read, write, and report

2.

What is the primary role of the facilitator?

a)

To keep workshop is short as possible

b)

To keep the workshop as productive as possible for participants

c)

To keep workshop participants busy

d)

To teach UX theory to the workshop participants

3.

What should a workshop start with?

a)

A brief introduction and explanation of the process

b)

Icebreakers

c)

A brief introduction to the concept of UX

d)

A brief discussion of what happened at the last workshop

4.

Do not do this when executing the workshop.

a)

Act as the expert

b)

Let participants carry out the task

c)

Step in to review information as needed

d)

Define the logistics for how participants will contribute

5.

Do not do this when examining the outcome of the workshop.

a)

Let participants showcase their work

b)

Synthesize what was learned from the activity

c)

Encourage participants to describe the exercise from their own point of view

d)

Prevent silences by asking rapid fire questions

6.

When you facilitate, you should also contribute solutions

a)

True

b)

False

7.

A good way to learn to be a facilitator is to experience other facilitators.

a)

True

b)

False

8.

What is a Parking Lot in the context of a UX workshop?

a)

A place for participants to park

b)

A list of things you don't want to talk about in the workshop

c)

A place for unrelated questions or out-of-scope conversation topics that come up in the workshop

d)

A place for participants to leave their jackets and bags at the workshop

9.

What is not a benefit of a Parking Lot?

a)

Keeps conversations on topic

b)

Captures ideas

c)

Captures questions or assumptions

d)

Informs future actions

e)

Lets people know their contribution wasn't helpful

10.

How do you avoid Parking Lot pitfalls?

a)

Email a copy of the parking lot list to all participants

b)

Promise to come back to the parking lot items later

c)

Tell participants their ideas are not helpful when you add them to the parking lot

d)

Create a follow up plan of who does what, when with the parking lot items

11.

What is the process to create a UX workshop agenda?

a)

Brainstorm questions, cluster questions into goals, align activities with goals

b)

Define your goals, create questions around goals, align activities with goals

c)

Time block activities, connect activities to goals, list additional questions

d)

Brainstorm questions, align activities, list main goals