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WorksheetsConducting UX Workshops
Total questions: 11
Worksheet time: 6mins
What is the 3-step process for conducting a UX workshop?
explain, execute, and examine
plan, prepare, and present
present, reflect, and connect
read, write, and report
What is the primary role of the facilitator?
To keep workshop is short as possible
To keep the workshop as productive as possible for participants
To keep workshop participants busy
To teach UX theory to the workshop participants
What should a workshop start with?
A brief introduction and explanation of the process
Icebreakers
A brief introduction to the concept of UX
A brief discussion of what happened at the last workshop
Do not do this when executing the workshop.
Act as the expert
Let participants carry out the task
Step in to review information as needed
Define the logistics for how participants will contribute
Do not do this when examining the outcome of the workshop.
Let participants showcase their work
Synthesize what was learned from the activity
Encourage participants to describe the exercise from their own point of view
Prevent silences by asking rapid fire questions
When you facilitate, you should also contribute solutions
True
False
A good way to learn to be a facilitator is to experience other facilitators.
True
False
What is a Parking Lot in the context of a UX workshop?
A place for participants to park
A list of things you don't want to talk about in the workshop
A place for unrelated questions or out-of-scope conversation topics that come up in the workshop
A place for participants to leave their jackets and bags at the workshop
What is not a benefit of a Parking Lot?
Keeps conversations on topic
Captures ideas
Captures questions or assumptions
Informs future actions
Lets people know their contribution wasn't helpful
How do you avoid Parking Lot pitfalls?
Email a copy of the parking lot list to all participants
Promise to come back to the parking lot items later
Tell participants their ideas are not helpful when you add them to the parking lot
Create a follow up plan of who does what, when with the parking lot items
What is the process to create a UX workshop agenda?
Brainstorm questions, cluster questions into goals, align activities with goals
Define your goals, create questions around goals, align activities with goals
Time block activities, connect activities to goals, list additional questions
Brainstorm questions, align activities, list main goals
