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Feb Quiz

Total questions: 29

Worksheet time: 6mins

Name
Class
Date
1.

When is the new Rebus Pay as you go coming?

a)

Feb

b)

March

c)

April

d)

May

2.

Can you top up with any card?

a)

Yes

b)

No

3.

How many Pay as you go plans are there?

a)

2

b)

3

c)

4

d)

5

4.

How much is the 10GB plan?

a)

£5

b)

£10

c)

£12.50

d)

£15

5.

Can customer keep their existing pay go number?

a)

Yes

b)

No

6.

Can you use a international card for Auto-renew?

a)

Yes

b)

No

7.

When is the new pay as you go LMS module coming out?

a)

14th Feb

b)

15th Feb

c)

16th Feb

d)

17th Feb

e)

18th Feb

8.

How many Pay as you go modules are there to complete?

a)

1

b)

2

c)

3

d)

4

9.

The existing Pay as you go will be removed?

a)

Yes

b)

No

10.

Customers will have to give 30 days notice to cancel auto topup.

a)

True

b)

False

11.

There is a new Device Finance module, when does this need to be completed by?

a)

2nd Feb

b)

3rd Feb

c)

4th Feb

d)

5th Feb

12.

When do we rollout Device Finance?

a)

18th Feb

b)

19th Feb

c)

20th Feb

d)

21st Feb

13.

How much upfront does the customer have to pay for device finance?

a)

5%

b)

10%

c)

15%

d)

20%

e)

Anything they want

14.

Customers can get Device Finance without the Tariff.

a)

True

b)

False

15.

what is the maximum term of Device Finance?

a)

12 Months

b)

16 Months

c)

24 Months

d)

36 Months

16.

Customers can pay off their Device finance loan at anytime without any fee.

a)

True

b)

False

17.

How many people search for device financing online?

a)

1 in 3

b)

1 in 4

c)

1 in 5

d)

1 in 6

18.

Which of the following statement is true?

a)

15% of CHS tariffs are 36 months?

b)

1 in 2 people get consumer finance

c)

Self sourcing market grows 3 time faster than traditional mobile market place

d)

1 in 10 people search online for device financing

19.

Device financing is FCA regulated.

a)

True

b)

False

20.

It is our responsibility to give genuine suggestions for customer who might not know what they want.

a)

True

b)

False

21.

What percentage of customers prefer to repair their phone rather than replacing?

a)

30%

b)

40%

c)

50%

d)

60%

22.

Who is our new Insurance partner?

a)

Square Enix

b)

SquareSpace

c)

SquareTrade

d)

Four Square

23.

How much are screen repair costs?

a)

£55

b)

£25

c)

£35

d)

£45

24.

How many times can you claim screen repair?

a)

2

b)

3

c)

4

d)

Unlimited

25.

We will now have damage and full cover insurance.

a)

True

b)

False

26.

You can now request an engineer to come to your office and repair your device onsite the same day.

a)

True

b)

False

27.

You can claim Three Insurance online.

a)

True

b)

False

28.

Accessories are not covered by Three Insurance policy.

a)

True

b)

False

29.

We can now repair the same day with Three Insurance.

a)

True

b)

False